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52 Network and Systems Support Jobs in Colombia
Troubleshooting cascades through the shift as systems demand constant attention and problems surface without warning.
Average salary: COP 53,324,490
Average salary
COP 53,324,490
across 49 jobs
- Technical Support Representative (ServiceTitan)
- 1840 & Company
- Bogotá, Colombia
- COP 36,000,000 – COP 54,000,000

- Application Service Engineer
- Siemens
- Colombia, Colombia
- COP 60,000,000 – COP 90,000,000

- Agente de Soporte Técnico - Service Desk
- DXC Technology
- Colombia, Colombia
- COP 21,600,000 – COP 30,000,000

- On-Site Technical Support Lead
- Stefanini Latam
- Colombia, Colombia
- COP 42,000,000 – COP 54,000,000

- Analista de Gestión de Accesos Junior
- Multiplica
- Bogotá, Colombia, Colombia
- COP 26,400,000 – COP 36,000,000

- Technical Support Analyst
- Yuno
- Colombia, Colombia
- COP 240,000,000 – COP 360,000,000

- Profesional de Soporte IT
- Decathlon Colombia
- Bogotá, Colombia, Colombia
- COP 36,000,000 – COP 54,000,000

- Technical Support Engineer
- Gilat Satellite Networks
- Bogotá, Colombia
- COP 30,000,000 – COP 45,000,000

- Ingeniero/a de Soporte de Aplicaciones N2 - WSO2
- Periferia IT Group
- Bogotá, Colombia, Colombia
- COP 42,000,000 – COP 60,000,000

- Coordinador Soporte de Microinformática OnSite
- Stefanini Latam
- Colombia, Colombia
- COP 42,000,000 – COP 54,000,000

- On-Site Technical Support L1
- Stefanini Latam
- Cartagena, Colombia
- COP 21,600,000 – COP 30,000,000

- Agente de Mesa de Ayuda N1
- Unisys
- Bogotá, Colombia, Colombia
- COP 24,000,000 – COP 33,600,000

- Agente de Mesa de Ayuda
- Unisys
- Bogotá, Colombia, Colombia
- COP 14,400,000 – COP 21,600,000

- Senior Technical Service Advisor
- Hewlett Packard Enterprise
- Colombia, Colombia
- COP 80,000,000 – COP 120,000,000

- Senior Technical Service Advisor
- Hewlett Packard Enterprise
- Colombia, Colombia
- COP 80,000,000 – COP 120,000,000

- Senior Technical Service Advisor
- Hewlett Packard Enterprise
- Colombia, Colombia
- COP 80,000,000 – COP 120,000,000

- IT Local LATAM Trainee
- Hispasat
- Colombia, Colombia
- COP 21,600,000 – COP 28,800,000

- Location Support Specialist
- H&M Group
- Bogotá, Colombia, Colombia
- COP 18,000,000 – COP 26,000,000

- Field Service Engineer
- Anton Paar
- Bogotá, Colombia, Colombia
- COP 40,000,000 – COP 60,000,000

- Jr Information Security Analyst
- Topaz
- Colombia, Colombia
- COP 30,000,000 – COP 45,000,000

- Gestor de Incidentes
- Stefanini Latam
- Colombia, Colombia
- COP 42,000,000 – COP 60,000,000

- Help Desk Analyst L1
- Stefanini Latam
- Colombia, Colombia
- COP 24,000,000 – COP 33,600,000

- Analista senior de Aplicaciones
- Encora
- Colombia, Colombia
- COP 60,000,000 – COP 96,000,000

- Agente de mesa de servicio-aplicaciones
- GBM
- Barranquilla, Colombia
- COP 21,600,000 – COP 28,800,000

- Coordinador Soporte de Microinformática On-Site
- Stefanini Latam
- Bogotá, Colombia, Colombia
- COP 30,000,000 – COP 42,000,000

- Technical Services Advisor
- Hewlett Packard Enterprise
- Colombia, Colombia
- COP 55,000,000 – COP 80,000,000

- Senior Technical Service Advisor
- Hewlett Packard Enterprise
- Colombia, Colombia
- COP 60,000,000 – COP 90,000,000

- Technical Services Advisor
- Hewlett Packard Enterprise
- Colombia, Colombia
- COP 30,000,000 – COP 50,000,000

- IT Helpdesk Support Level 1 (Bilingüe)
- OneTouch Direct
- Bogotá, Colombia, Colombia
- COP 34,200,000 – COP 36,600,000

- Technical Services Advisor
- Hewlett Packard Enterprise
- Colombia, Colombia
- COP 40,000,000 – COP 60,000,000

- Sr. Technical Service Advisor
- Hewlett Packard Enterprise
- Colombia, Colombia
- COP 60,000,000 – COP 90,000,000

- Sr. LMS Administrator
- Kaseya
- Medellín, Colombia, Colombia
- COP 80,000,000 – COP 120,000,000

- Sr Desktop Support Analyst
- Backblaze
- Colombia
- $30,000 – $45,000

- Agente de Mesa de Ayuda
- Unisys
- Rionegro, Colombia, Colombia
- COP 24,000,000 – COP 33,600,000

- Service Desk Analyst L1
- Auxis
- Barranquilla, Colombia, Colombia
- COP 26,400,000 – COP 36,000,000

- Java Support Engineer
- Sutherland
- Bogotá, Colombia, Colombia
- COP 30,000,000 – COP 45,000,000

- Practicante Tecnólogo SENA de Soporte a Infraestructuras, Redes y Telecomunicaciones
- GBM
- Barranquilla, Colombia
- COP 12,000,000 – COP 18,000,000

- Analista de Soporte e Infraestructura – Windows
- Stefanini Latam
- Colombia, Colombia
- COP 48,000,000 – COP 72,000,000

- Help Desk Analyst N1
- Stefanini Latam
- Bogotá, Colombia, Colombia
- COP 21,600,000 – COP 30,000,000

- System Administrator
- GFT Technologies
- Colombia, Colombia
- COP 54,000,000 – COP 84,000,000

- Analista Gestión de Accesos
- GFT Technologies
- Colombia, Colombia
- COP 36,000,000 – COP 54,000,000

- On-Site Technical Support L1
- Stefanini Latam
- Colombia, Colombia
- COP 21,600,000 – COP 30,000,000

- Agente de Soporte Técnico 1er Nivel
- DXC Technology
- Colombia, Colombia
- COP 18,000,000 – COP 24,000,000

- Agente de Soporte Técnico - Help Desk
- DXC Technology
- Colombia, Colombia
- COP 21,600,000 – COP 30,000,000

- Agente de Soporte Técnico - Help Desk
- DXC Technology
- Colombia, Colombia
- COP 21,600,000 – COP 30,000,000

- Senior Applications Analyst
- Encora
- Colombia, Colombia
- COP 96,000,000 – COP 144,000,000

- Senior SAP MM Consultant
- Softtek
- Colombia, Colombia
- $40,000 – $60,000

- IT Specialist
- Stay'd Collective
- Medellín, Colombia, Colombia
- $24,000 – $30,000

- Streaming Technical Support Analyst
- Genius Sports
- Medellín, Colombia, Colombia
- COP 30,000,000 – COP 45,000,000

- Technical Support Representative
- 1840 & Company
- Bogotá, Colombia
- COP 30,000,000 – COP 48,000,000

Network and systems support professionals maintain the infrastructure that keeps organizations running, diagnosing connectivity issues, managing servers, and resolving hardware and software problems as they arise. Employers typically expect strong foundational knowledge of operating systems, networking protocols, and IT security practices, often requiring certifications like CompTIA A+ or equivalent experience. These roles exist across organizations of all sizes—from startups to enterprises—and typically serve as entry or mid-level positions within IT departments, offering pathways toward senior infrastructure roles or specialized domains like security or cloud administration.
Network and Systems Support jobs by city
- Colombia46
- Bengaluru37
- Hyderābād33
- Cebu City31
- Pune27
- Mexico City26
- Chennai25
- Istanbul21
- Singapore20
- Noida19
- São Paulo18
- Bucharest17
- Sofia15
- Bogotá15
- Buenos Aires15
- Washington14
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Questions
What qualifications do employers expect for entry-level network and systems support roles?
Most employers expect a high school diploma plus foundational IT knowledge, often validated through CompTIA A+, Network+, or equivalent certifications. Relevant coursework or entry-level help desk experience strengthens applications significantly. Some organizations accept demonstrated self-taught skills and lab experience as substitutes for formal credentials.
What does a typical day involve in network and systems support?
Days typically mix reactive problem-solving with preventive maintenance—responding to user tickets, monitoring system health, applying patches, managing backups, and troubleshooting network connectivity issues. The pace varies; some hours involve methodical configuration work while others demand rapid response to outages or critical failures.
How much time is spent at a desk versus moving around the office?
Most work occurs at a workstation or command line, though roles often include physical server maintenance, cabling, and equipment replacement in data centers or closets. The split depends heavily on organization size and infrastructure setup.
What skills matter most beyond technical certifications?
Systematic troubleshooting and documentation practices prove essential, along with the ability to communicate clearly with non-technical users. Strong attention to detail, patience during repetitive tasks, and the capacity to manage multiple priorities simultaneously determine long-term effectiveness.
How does network and systems support differ from help desk or IT support?
Network and systems support focuses on infrastructure health and backend systems rather than end-user device issues; the work involves server management, network architecture, and system-level problems instead of resetting passwords or installing software. The technical depth and scope tend to be broader and more infrastructure-focused.
What does progression look like from an entry-level support role?
Specialists typically move toward senior support positions with broader responsibility, then branch into specializations like systems administration, network engineering, cloud infrastructure, or IT security. Some pursue management tracks overseeing support teams.
Are on-call shifts and off-hours support typical?
Many roles include some on-call responsibility or shift-based work, particularly in organizations with critical infrastructure or 24/7 operations. Frequency varies by employer and role level.
What certifications prove most valuable for career advancement?
CompTIA Security+, Cisco certifications (CCNA), Microsoft certifications (Azure, Windows Server), and vendor-specific credentials like AWS or VMware become valuable as specialists deepen expertise. The relevant path depends on specialization direction.
How much troubleshooting involves guesswork versus methodical diagnosis?
Experienced practitioners rely on systematic diagnostic processes rather than trial-and-error, using logs, monitoring tools, and documentation to isolate problems. This methodical approach becomes more valuable as infrastructure complexity grows.
What distinguishes network and systems support from database administration or security roles?
Network and systems support maintains general infrastructure and operating environments; database administration focuses specifically on data systems, while security roles emphasize protecting assets from threats. The breadth and focus areas differ significantly.