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187 Customer Service Representatives Jobs in Brazil
Daily work involves handling inquiries, troubleshooting problems, and maintaining composure through unpredictable call volumes and customer interactions.
Average salary: BRL 27,384
Average salary
BRL 27,384
across 184 jobs
- Client Services Associate (Medical Writing)
- TransPerfect
- São Paulo, Brazil
- BRL 45,000 – BRL 60,000
- Client Services Associate (Medical Writing)
- TransPerfect
- São Paulo, Brazil
- BRL 48,000 – BRL 72,000
- Recepcionista - Clínica Odontológica
- Top Work Recursos Humanos
- Barueri, Brazil
- BRL 30,000
- Analista de Atendimento Jr.
- Gerdau Ameristeel Corporation
- Rio de Janeiro, Brazil
- BRL 42,000 – BRL 54,000
- Atendente de Locação
- Movida Aluguel de Carros
- Recife, Brazil
- BRL 18,000 – BRL 24,000
- Analista de Relacionamento com Cliente
- Unifique Telecomunicações
- Timbó, Brazil
- BRL 21,600 – BRL 28,800
- Atendente de Assistência a Clientes
- Localiza&Co
- Belo Horizonte, Brazil
- BRL 18,000 – BRL 22,800
- Atendente SAC - Capim Dourado Shopping
- Soul Malls
- Palmas, Brazil
- BRL 16,800 – BRL 20,400
- Atendente de Call Center I
- Grupo Energisa
- Eusébio, Brazil
- BRL 15,600 – BRL 18,000
- Promotor(a) de Teleatendimento
- Grupo NewChase
- Salvador, Brazil
- BRL 16,800 – BRL 21,600
- Promotor(a) de Teleatendimento
- Grupo NewChase
- Salvador, Brazil
- BRL 21,600 – BRL 26,400
- Auxiliar de Operações
- Localiza&Co
- Porto Seguro
- BRL 21,600 – BRL 26,400
- Atendente - Profissional de Atendimento ao Cliente
- Cinemark Brasil
- Belo Horizonte, Brazil
- BRL 14,400 – BRL 18,000
- Operador(a) de Pedágio
- Way Brasil
- Paranaíba, Brazil
- BRL 21,600 – BRL 26,400
- Agente de Mall
- ALLOS
- Belém, Para
- BRL 16,800 – BRL 21,600
- Assistente de Atendimento
- Sicredi
- Santa Catarina, Brazil
- BRL 21,600 – BRL 26,400
- Assistente de Sucursal (Aracaju)
- Tokio Marine Seguradora
- Aracaju, Brazil
- BRL 38,400 – BRL 50,400
- Atendente Multitarefa
- Cix Brasil
- Paraná, Arapongas
- BRL 21,600 – BRL 26,400
- Assistente de Experiência do Associado - Sede - Nova Petrópolis/RS
- Sicredi
- Nova Petrópolis, Brazil
- BRL 30,000 – BRL 42,000
- Assistente de Atendimento de Serviços Próprios - PCD
- Unimed Grande Florianópolis
- Florianópolis, Brazil
- BRL 21,600 – BRL 26,400
- Atendente de Restaurante
- McDonald's Restaurante - Arcos Dorados
- Belo Horizonte, Brazil
- BRL 16,800 – BRL 20,400
- Especialista em Atendimento (Segmento de Jogos e Apostas Esportivas) - Unidade Cabula
- Atento
- Rio de Janeiro, Brazil
- BRL 19,452 – BRL 20,400
- Auxiliar de Relacionamento Discente Local
- Afya
- Palmas, Brazil
- BRL 25,848
- Assistente de Atendimento e Reclamação I
- Grupo Energisa
- Eusébio, Brazil
- BRL 21,600 – BRL 26,400
- Aprendiz de Atendimento
- Grupo Energisa
- Eusébio, Brazil
- BRL 10,800 – BRL 14,400
- Assistente de Atendimento I
- Selfit Academias
- Belém, Para
- BRL 16,800 – BRL 20,400
- Assistente de Atendimento em Tapanã/PA - Exclusivo para PCD
- Selfit Academias
- Belém, Para
- BRL 15,600 – BRL 18,000
- Estágio - Atendimento
- Wilson Sons
- Salvador, Brazil
- BRL 14,400 – BRL 21,600
- Especialista de Atendimento SAC Receptivo com Vendas
- Atento
- Salvador, Brazil
- BRL 15,912 – BRL 19,452
- Especialista de Atendimento SAC Receptivo com Vendas
- Atento
- Salvador, Brazil
- BRL 15,600 – BRL 19,200
- Especialista de Relacionamento III (Banco de Investimentos)
- Atento
- São Paulo, Brazil
- BRL 36,000 – BRL 48,000
- Auxiliar de Cobrança
- Raiz Educação
- Rio de Janeiro, Brazil
- BRL 21,600 – BRL 26,400
- Atendente de Locação
- Movida Aluguel de Carros
- Paraná, São José dos Pinhais
- BRL 19,200 – BRL 24,000
- Atendente Multitarefa
- Cix Brasil
- Paraná, São José dos Pinhais
- BRL 16,800 – BRL 21,600
- Atendente
- Localiza&Co
- Porto Seguro
- BRL 21,600 – BRL 26,400
- Customer Experience Assistant
- Maersk
- Itajaí, Brazil
- BRL 30,000 – BRL 42,000
- Consultor Técnico de Pós Vendas
- NORS, S.A.
- Rondonópolis, Brazil
- BRL 42,000 – BRL 54,000
- Auxiliar de Atendimento Logístico
- Stone
- Campo Grande, Brazil
- BRL 21,600 – BRL 26,400
- Auxiliar de Atendimento Logístico
- Stone
- Campo Grande, Brazil
- BRL 21,600 – BRL 26,400
- Auxiliar de Atendimento Logístico
- Stone
- Campo Grande, Brazil
- BRL 21,600 – BRL 26,400
- Auxiliar de Atendimento Logístico
- Stone
- Goiânia, Brazil
- BRL 21,600 – BRL 26,400
- Gerente de Negócios Pessoa Jurídica
- Sicredi
- Paraná, Itambé
- BRL 36,000 – BRL 54,000
- Atendente - Relacionamento Cooperado
- Unimed Goiânia
- Goiânia, Goiás, Brazil
- BRL 22,800 – BRL 31,200
- Assistente de Negócios
- Sicredi
- Ariquemes, Brazil
- BRL 26,400 – BRL 33,600
- Atendente de SAC
- Soul Malls
- Palmas, Brazil
- BRL 16,800 – BRL 21,600
- Analista de Serviço ao Cliente Jr
- Vivo
- Rio de Janeiro, Brazil
- BRL 30,000 – BRL 42,000
- Consultor(a) de Atendimento Júnior | Foco em Retenção
- Sem Parar
- São Paulo, Brazil
- BRL 30,000 – BRL 42,000
- Assistente de Experiência do Cliente - Turismo
- Bancorbrás
- Brasília, Brazil
- BRL 30,000 – BRL 42,000
- Assistente de Relacionamento Médico
- Rede D'Or
- Brasília, Brazil
- BRL 30,000 – BRL 42,000
- Atendimento de Suporte Técnico por Voz | Inglês A2+ | Empresa de aparelhos de Tecnologia
- Concentrix
- São Paulo, Água Branca, Brazil
- BRL 21,600 – BRL 26,400
Customer service representatives respond to customer inquiries through phone, email, or chat, documenting interactions and resolving issues or escalating them appropriately. Employers typically require strong communication skills, patience, and the ability to work independently while following company protocols. Most roles sit within customer support departments of retail, finance, hospitality, or technology companies, ranging from entry-level positions to specialized tiers handling complex accounts or mentoring newer team members.
Customer Service Representatives jobs by city
- Cebu City38
- Cairo38
- Mexico City35
- Kolkata35
- Manila32
- São Paulo30
- Barcelona28
- Colombia28
- Bengaluru25
- Cape Town23
- Sofia21
- Warsaw21
- Tbilisi21
- Tokyo21
- Berlin20
- Pune19
More in Customer Service & Support
Questions
What experience do you need to start as a customer service representative?
Most positions require only a high school diploma or equivalent and no prior experience. Employers look for clear communication, reliability, and the ability to follow instructions rather than specialized knowledge.
What does a typical shift look like?
Shifts involve answering incoming contacts, documenting details in systems, resolving straightforward problems, and escalating complex issues to specialists. Time between calls is minimal, and handling multiple channels simultaneously is common in many roles.
What skills matter most for this work?
Active listening, patience, and clear explanation are essential. The ability to stay calm during difficult interactions and navigate computer systems quickly separates stronger performers from others.
How do customer service roles lead to other positions?
Representatives often move into team lead, quality assurance, or specialist roles within the same organization. Some transition to sales, technical support, or training after building product knowledge and communication experience.
Are these roles typically full-time or part-time?
Both structures exist, though full-time positions are more common. Schedules often include evenings, weekends, and holidays depending on the industry and company needs.
What's the difference between customer service and technical support?
Customer service representatives handle general inquiries, billing, or account issues, while technical support specialists diagnose and resolve product or software problems. Technical roles usually require specific product knowledge or certification.
How much time is spent on the phone versus other channels?
This depends on the employer and role. Some positions focus primarily on calls, while others blend phone, email, chat, and social media support throughout the day.
What training do new representatives typically receive?
Most employers provide 1-4 weeks of formal training covering company policies, products, systems, and call handling procedures before representatives work independently. Ongoing coaching continues for several months.
Can you work from home as a customer service representative?
Many companies now offer remote customer service positions, though some require on-site work or hybrid arrangements. Remote availability has expanded significantly across industries.
What makes this work difficult for most people?
Handling upset or demanding customers repeatedly, meeting call time targets, and maintaining focus through high-volume days challenge many representatives. Limited break time and repetitive problem-solving can wear on some workers.