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164 Customer Service Representatives Jobs in Canada
Daily work involves handling inquiries, troubleshooting problems, and maintaining composure through unpredictable call volumes and customer interactions.
Average salary: C$42,073
Average salary
C$42,073
across 161 jobs
- Seasonal Customer Experience Representative
- Indigo
- Newfoundland and Labrador, Canada
- C$31,200 – C$35,360
- Technical Support Representative
- Lutron
- Annex, Canada
- $37,440 – $49,920
- Customer Service Representative - Global Headquarters
- Lutron
- Annex, Canada
- $38,000 – $48,000
- Customer Experience Associate
- TD
- Whitehorse, Canada
- C$46,800 – C$58,926
- Customer Experience Associate
- Scotiabank
- Newfoundland and Labrador, Canada
- C$35,360 – C$43,680
- Seasonal Customer Experience Representative
- Indigo
- Nova Scotia, Canada
- C$31,200 – C$35,360
- Customer Service Representative
- SaskPower
- Saskatchewan, Canada
- C$45,000 – C$55,000
- CSR, Business Support
- SaskPower
- Saskatchewan, Canada
- C$45,000 – C$55,000
- Coordinator, Growth Operations
- Brain Station
- Toronto, Canada
- C$50,000 – C$55,000
- Customer Service Representative, Investments
- TEK Systems
- Toronto, Canada
- C$44,000 – C$50,000
- Bilingual Customer Service Representative, Investments
- TEK Systems
- Montréal, Canada
- C$48,000 – C$54,000
- Corporate Travel Advisor - Sabre
- Direct Travel
- Canada
- C$45,000 – C$60,000
- Client Care Receptionist
- VetStrategy
- Winnipeg, Canada
- C$33,280 – C$39,520
- Client Care Receptionist
- VetStrategy
- Winnipeg, Canada
- C$31,200 – C$39,520
- Client Care Receptionist
- VetStrategy
- Winnipeg, Canada
- C$31,200 – C$37,440
- Lead Customer Service Representative
- Circle K
- Newfoundland and Labrador, Canada
- C$31,200 – C$37,440
- Customer Service Representative
- Circle K
- Nova Scotia, Canada
- C$31,200 – C$35,360
- Customer Service Representative - Auto Body
- Boyd Group
- Nunavut, Canada
- C$36,000 – C$40,000
- Social Support Associate, Customer Care Operations (Overnight)
- Lyft
- Toronto, Canada
- C$42,000 – C$54,000
- Client Services Representative
- TransPerfect
- Toronto, Canada
- C$45,000 – C$55,000
- Customer Services Representative (VDR)
- TransPerfect
- Toronto, Canada
- C$50,000 – C$60,000
- Customer Service Representative
- Genuine Parts Company
- Brockville, Canada
- C$42,000 – C$56,000
- Technical Service Representative (Seasonal)
- Best Buy Canada
- Charlottetown, Canada
- C$34,000 – C$40,000
- Customer Service Professional - Group Benefits
- TEK Systems
- Halifax, Canada
- C$40,000 – C$42,000
- Technical Service Representative (Seasonal)
- Best Buy Canada
- Fredericton, Canada
- C$33,280 – C$39,520
- Evening Member Services Representative
- Taymax Group
- Moncton, Canada
- C$32,000
- Technical Service Representative (Seasonal)
- Best Buy Canada
- Moncton, Canada
- C$33,280 – C$41,600
- Technical Service Representative (Seasonal)
- Best Buy Canada
- Saint John, Canada
- C$35,360 – C$41,600
- Customer Service Representative
- Circle K
- Nova Scotia, Canada
- C$31,200 – C$35,360
- Bilingual Customer Service Representative
- Kohl & Frisch Limited
- Concord, Canada
- C$48,447 – C$56,243
- Customer Service Representative
- Circle K
- Moncton, Canada
- C$32,240 – C$36,400
- Member Advisor
- Conexus Credit Union
- Saskatchewan, Canada
- C$45,820 – C$57,275
- Financial Service Representative
- Money Mart
- Regina, Canada
- C$31,200 – C$37,440
- Call Centre Agent
- Air North
- Whitehorse, Canada
- C$42,000
- Call Centre Agent (Service & Repair)
- Trail Appliances
- Delta, Canada
- C$52,000
- Patient Experience Representative
- PocketHealth
- Toronto, Canada
- C$45,000 – C$48,000
- Patient Liaison
- Prenuvo
- Vancouver, Canada
- C$37,440 – C$49,920
- Courtesy Clerk Part Time Day
- Loblaw Companies Limited
- Whitehorse, Canada
- C$34,000 – C$36,000
- Lead Customer Service Representative
- Circle K
- New Brunswick, Canada
- C$31,200 – C$37,440
- Part Time Customer Service Representative
- Circle K
- Saint John, Canada
- C$32,240 – C$36,400
- Représentant(e) de l'Expérience Client
- Keurig Dr Pepper
- Montréal, Canada
- C$45,700 – C$60,500
- Overnight Customer Service Representative
- Circle K
- Newfoundland and Labrador, Canada
- C$32,240 – C$34,320
- Customer Service Representative
- Circle K
- Newfoundland and Labrador, Canada
- C$31,200 – C$35,360
- Client Service Representative
- CIBC
- Halifax, Canada
- C$35,000 – C$42,000
- Client Service Representative
- CIBC
- Halifax, Canada
- C$35,000 – C$42,000
- Client Service Representative
- CIBC
- Nova Scotia, Canada
- C$35,360 – C$45,760
- Customer Service Representative
- Culligan
- Saskatoon, Canada
- C$40,000
- Customer Care Representative
- Activate Games
- Winnipeg, Canada
- $36,000
- Overnight Member Services Representative
- Taymax Group
- St. John's, Canada
- C$32,000
- Member Services Representative
- Taymax Group
- Dartmouth, Canada
- C$34,000
Customer service representatives respond to customer inquiries through phone, email, or chat, documenting interactions and resolving issues or escalating them appropriately. Employers typically require strong communication skills, patience, and the ability to work independently while following company protocols. Most roles sit within customer support departments of retail, finance, hospitality, or technology companies, ranging from entry-level positions to specialized tiers handling complex accounts or mentoring newer team members.
Customer Service Representatives jobs by city
- Cebu City38
- Cairo38
- Mexico City35
- Kolkata35
- Manila32
- São Paulo30
- Barcelona28
- Colombia28
- Bengaluru25
- Cape Town23
- Sofia21
- Warsaw21
- Tbilisi21
- Tokyo21
- Berlin20
- Pune19
More in Customer Service & Support
Questions
What experience do you need to start as a customer service representative?
Most positions require only a high school diploma or equivalent and no prior experience. Employers look for clear communication, reliability, and the ability to follow instructions rather than specialized knowledge.
What does a typical shift look like?
Shifts involve answering incoming contacts, documenting details in systems, resolving straightforward problems, and escalating complex issues to specialists. Time between calls is minimal, and handling multiple channels simultaneously is common in many roles.
What skills matter most for this work?
Active listening, patience, and clear explanation are essential. The ability to stay calm during difficult interactions and navigate computer systems quickly separates stronger performers from others.
How do customer service roles lead to other positions?
Representatives often move into team lead, quality assurance, or specialist roles within the same organization. Some transition to sales, technical support, or training after building product knowledge and communication experience.
Are these roles typically full-time or part-time?
Both structures exist, though full-time positions are more common. Schedules often include evenings, weekends, and holidays depending on the industry and company needs.
What's the difference between customer service and technical support?
Customer service representatives handle general inquiries, billing, or account issues, while technical support specialists diagnose and resolve product or software problems. Technical roles usually require specific product knowledge or certification.
How much time is spent on the phone versus other channels?
This depends on the employer and role. Some positions focus primarily on calls, while others blend phone, email, chat, and social media support throughout the day.
What training do new representatives typically receive?
Most employers provide 1-4 weeks of formal training covering company policies, products, systems, and call handling procedures before representatives work independently. Ongoing coaching continues for several months.
Can you work from home as a customer service representative?
Many companies now offer remote customer service positions, though some require on-site work or hybrid arrangements. Remote availability has expanded significantly across industries.
What makes this work difficult for most people?
Handling upset or demanding customers repeatedly, meeting call time targets, and maintaining focus through high-volume days challenge many representatives. Limited break time and repetitive problem-solving can wear on some workers.