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26 Customer Service Representatives Jobs in Peru
Daily work involves handling inquiries, troubleshooting problems, and maintaining composure through unpredictable call volumes and customer interactions.
Average salary: PEN 22,867
Average salary
PEN 22,867
across 18 jobs
- Servicio al Cliente | Multicanal
- Teleperformance
- Lima, Peru
- PEN 14,400 – PEN 18,000
- Rental Specialist
- Teleperformance
- Peru
- PEN 18,000 – PEN 24,000
- Customer Operations Trainee
- Cabify
- Lima, Peru
- PEN 16,800 – PEN 21,600
- Tech Process Senior Specialist - Customer Support (Orion) - Search & Ads UI
- Google Operations Center
- Lima
- PHP 600,000 – PHP 900,000
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 14,400 – PEN 19,200
- Website Onboarding Specialist
- Cloudbeds
- Argentina, Chile +2 more
- $14,400 – $21,600
- Customer Experience Tech Expert
- Bold
- Lima, Peru
- PEN 26,400 – PEN 36,000
- Ejecutivo/a Servicio I – Limache
- Santander
- Limache
- CLP 6,600,000 – CLP 8,400,000
- Representante Financiero
- Interbank
- Lima, Peru
- PEN 15,600 – PEN 21,600
- Asesor de Fidelización
- astara
- Lima, Peru
- PEN 21,600 – PEN 30,000
- Ejecutivo Back Office
- ALS
- Arequipa, Peru
- PEN 21,600 – PEN 30,000
- Store Support Associate
- The Home Depot
- Peru
- $32,000 – $36,000
- Customer Service Representative
- Enovis
- Lima
- £26,000 – £32,000
- Coordinador de Asistencias
- Assist Card
- Lima, Peru
- PEN 14,400 – PEN 19,200
- Auxiliar de Atendimento - Vale do Sereno - Nova Lima
- Bernoulli Educação
- Nova Lima
- BRL 21,600 – BRL 26,400
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 21,600 – PEN 26,400
- Gestor De Servicio Remoto
- Scotiabank
- Lima, Peru
- PEN 26,400 – PEN 36,000
- Asistente de Servicios Agencia Callao
- Scotiabank
- Callao, Peru
- PEN 21,600 – PEN 28,800
- Promotor de Servicios Agencia Larapa
- Scotiabank
- Cusco, Peru
- PEN 16,800 – PEN 21,600
- Intake QA Coordinator
- Tort Experts
- Colombia
- $9,600 – $14,400
- Asesor de WhatsApp
- Scotiabank
- San Isidro, Peru
- PEN 21,600 – PEN 26,400
- Digital Media Senior Associate - Customer Support (Titanium/Gold) - Video
- Google Operations Center
- Lima
- PHP 480,000 – PHP 720,000
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 21,600 – PEN 30,000
- Representante Financiero - Zona Centro de Lima
- Interbank
- Lima, Peru
- PEN 14,400 – PEN 21,600
- Customer Support Representative
- Questel
- Arequipa, Peru
- PEN 24,000 – PEN 30,000
- Coordinador de Asistencias
- Assist Card
- Lima, Peru
- PEN 21,600 – PEN 30,000
Customer service representatives respond to customer inquiries through phone, email, or chat, documenting interactions and resolving issues or escalating them appropriately. Employers typically require strong communication skills, patience, and the ability to work independently while following company protocols. Most roles sit within customer support departments of retail, finance, hospitality, or technology companies, ranging from entry-level positions to specialized tiers handling complex accounts or mentoring newer team members.
Customer Service Representatives jobs by city
- Cebu City38
- Cairo38
- Mexico City35
- Kolkata35
- Manila32
- São Paulo30
- Barcelona28
- Colombia28
- Bengaluru25
- Cape Town23
- Sofia21
- Warsaw21
- Tbilisi21
- Tokyo21
- Berlin20
- Pune19
More in Customer Service & Support
Questions
What experience do you need to start as a customer service representative?
Most positions require only a high school diploma or equivalent and no prior experience. Employers look for clear communication, reliability, and the ability to follow instructions rather than specialized knowledge.
What does a typical shift look like?
Shifts involve answering incoming contacts, documenting details in systems, resolving straightforward problems, and escalating complex issues to specialists. Time between calls is minimal, and handling multiple channels simultaneously is common in many roles.
What skills matter most for this work?
Active listening, patience, and clear explanation are essential. The ability to stay calm during difficult interactions and navigate computer systems quickly separates stronger performers from others.
How do customer service roles lead to other positions?
Representatives often move into team lead, quality assurance, or specialist roles within the same organization. Some transition to sales, technical support, or training after building product knowledge and communication experience.
Are these roles typically full-time or part-time?
Both structures exist, though full-time positions are more common. Schedules often include evenings, weekends, and holidays depending on the industry and company needs.
What's the difference between customer service and technical support?
Customer service representatives handle general inquiries, billing, or account issues, while technical support specialists diagnose and resolve product or software problems. Technical roles usually require specific product knowledge or certification.
How much time is spent on the phone versus other channels?
This depends on the employer and role. Some positions focus primarily on calls, while others blend phone, email, chat, and social media support throughout the day.
What training do new representatives typically receive?
Most employers provide 1-4 weeks of formal training covering company policies, products, systems, and call handling procedures before representatives work independently. Ongoing coaching continues for several months.
Can you work from home as a customer service representative?
Many companies now offer remote customer service positions, though some require on-site work or hybrid arrangements. Remote availability has expanded significantly across industries.
What makes this work difficult for most people?
Handling upset or demanding customers repeatedly, meeting call time targets, and maintaining focus through high-volume days challenge many representatives. Limited break time and repetitive problem-solving can wear on some workers.