All jobsCustomer Service & Support
54 Customer Service & Support Jobs in Peru
Every shift brings different problems to solve, different people to help, different ways the day unfolds.
Average salary: PEN 30,141
Average salary
PEN 30,141
across 34 jobs
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 14,400 – PEN 19,200
- Store Support Associate
- The Home Depot
- Peru
- $33,280 – $37,440
- Analista de Experiencia de Polos
- Laureate Education
- Lima, Peru
- PEN 21,600 – PEN 30,000
- Call Center Agent
- IIQAF
- Riyadh
- SAR 60,000 – SAR 72,000
- Cashier
- IIQAF
- Riyadh
- SAR 60,000 – SAR 72,000
- Content Moderator Advisor (Bilingual: Italian/English)
- Concentrix
- Amman
- JOD 4,200 – JOD 6,000
- Content Moderator Advisor (Bilingual: Spanish/English) - Amman
- Concentrix
- Amman
- JOD 4,200 – JOD 6,000
- Customer Service Representative (Bilingual: Italian/English)
- Concentrix
- Amman
- JOD 7,200 – JOD 10,800
- Customer Service Representative
- Enovis
- Lima
- £23,000 – £28,000
- Customer Experience Supervisor
- CookUnity
- Lima, Peru
- PEN 42,000 – PEN 54,000
- Asesor Universal
- BBVA
- Peru
- PEN 16,800 – PEN 21,600
- Customer Service Representative
- Enovis
- Lima
- £23,000 – £28,000
- Customer Service Representative
- Enovis
- Lima
- £22,000 – £26,000
- Senior Customer Service Management
- GE Vernova
- Peru
- PEN 60,000 – PEN 90,000
- Senior Customer Service Management
- GE Vernova
- Peru
- PEN 120,000 – PEN 180,000
- Asesor Universal II - División Chiclayo Piura
- BBVA
- Piura, Peru
- PEN 14,400 – PEN 21,600
- Asesor Universal II - División Trujillo
- BBVA
- Trujillo, Peru
- PEN 21,600 – PEN 30,000
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 19,200 – PEN 26,400
- Customer Support Specialist (Incident Resolution)
- RateHawk
- Peru
- €9,000
- Servicio al Cliente | Multicanal
- Teleperformance
- Lima, Peru
- PEN 14,400 – PEN 18,000
- Rental Specialist
- Teleperformance
- Peru
- PEN 18,000 – PEN 24,000
- Customer Experience Supervisor
- CookUnity
- Lima, Peru
- PEN 42,000 – PEN 54,000
- Customer Operations Trainee
- Cabify
- Lima, Peru
- PEN 16,800 – PEN 21,600
- Tech Process Senior Specialist - Customer Support (Orion) - Search & Ads UI
- Google Operations Center
- Lima
- PHP 600,000 – PHP 900,000
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 14,400 – PEN 19,200
- Ejecutivo Junior de Servicios – Alimentos
- SGS
- Callao, Peru
- PEN 21,600 – PEN 30,000
- Account Manager
- Cloudbeds
- Argentina, Costa Rica +3 more
- $30,000 – $45,000
- Website Onboarding Specialist
- Cloudbeds
- Argentina, Chile +2 more
- $14,400 – $21,600
- Customer Experience Tech Expert
- Bold
- Lima, Peru
- PEN 26,400 – PEN 36,000
- Ejecutivo/a Servicio I – Limache
- Santander
- Limache
- CLP 6,600,000 – CLP 8,400,000
- Representante Financiero
- Interbank
- Lima, Peru
- PEN 15,600 – PEN 21,600
- Asesor de Fidelización
- astara
- Lima, Peru
- PEN 21,600 – PEN 30,000
- Ejecutivo Back Office
- ALS
- Arequipa, Peru
- PEN 21,600 – PEN 30,000
- Store Support Associate
- The Home Depot
- Peru
- $32,000 – $36,000
- Customer Service Representative
- Enovis
- Lima
- £26,000 – £32,000
- Coordinador de Asistencias
- Assist Card
- Lima, Peru
- PEN 14,400 – PEN 19,200
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 21,600 – PEN 26,400
- Gestor remoto
- BBVA
- Lima, Peru
- PEN 18,000 – PEN 30,000
- Auxiliar de Atendimento - Vale do Sereno - Nova Lima
- Bernoulli Educação
- Nova Lima
- BRL 21,600 – BRL 26,400
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 21,600 – PEN 26,400
- Gestor De Servicio Remoto
- Scotiabank
- Lima, Peru
- PEN 26,400 – PEN 36,000
- Asistente de Servicios Agencia Callao
- Scotiabank
- Callao, Peru
- PEN 21,600 – PEN 28,800
- Promotor de Servicios Agencia Larapa
- Scotiabank
- Cusco, Peru
- PEN 16,800 – PEN 21,600
- Intake QA Coordinator
- Tort Experts
- Colombia
- $9,600 – $14,400
- Asesor de WhatsApp
- Scotiabank
- San Isidro, Peru
- PEN 21,600 – PEN 26,400
- Supervisor de clientes comerciales e industriales
- SGS
- Chiclayo, Peru
- PEN 30,000 – PEN 42,000
- Digital Media Senior Associate - Customer Support (Titanium/Gold) - Video
- Google Operations Center
- Lima
- PHP 480,000 – PHP 720,000
- Supervisor de Banca Telefónica
- Interbank
- Lima, Peru
- PEN 30,000 – PEN 42,000
- Supervisor de Atendimento
- Rede D'Or
- Nova Lima
- BRL 42,000 – BRL 54,000
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 21,600 – PEN 30,000
Customer Service & Support roles involve handling inquiries, resolving issues, and guiding clients through products or services—whether via phone, email, chat or social channels. Employers typically seek strong communication skills, patience under pressure, and the ability to document interactions accurately. These positions span contact centres, e-commerce platforms, software companies, and service-based businesses, ranging from entry-level representative roles to specialized customer success positions focused on account management and retention.
Customer Service & Support jobs by city
- Cebu City59
- São Paulo58
- Kolkata55
- Bengaluru54
- Cairo51
- Manila49
- Mexico City48
- Barcelona47
- Colombia45
- Sofia39
- Tokyo38
- Lisbon36
- Berlin35
- Belgrade34
- Gurugram33
- Cape Town33
Specialities in Customer Service & Support
Questions
What qualifications do I need to start in Customer Service & Support?
Most entry-level roles require a high school diploma or equivalent and expect strong verbal and written communication skills. Previous customer-facing experience helps but isn't always necessary—many employers provide on-the-job training for motivated candidates.
What happens during a typical day in Customer Service & Support?
Days involve handling inbound inquiries, troubleshooting problems, processing requests, and documenting interactions in company systems. The pace varies based on call volumes or ticket queues, so some shifts are steady while others involve rapid context-switching between different customer issues.
How much time do Customer Service & Support roles spend on calls versus other tasks?
This depends on the specific role and company. Contact centre agents may spend 80% of their shift on calls with breaks for admin work, while email-based support roles spend more time writing detailed responses and researching solutions.
What skills matter most in Customer Service & Support work?
Active listening and clarity matter most—understanding what a customer actually needs rather than what they initially describe. Product knowledge, problem-solving ability, and composure under stress are equally important for handling difficult situations effectively.
How do Customer Service & Support roles progress into management?
Typical progression moves from representative to senior or lead roles with small team oversight, then to supervisor or team lead positions managing multiple agents. Some advance into quality assurance, training, or customer success management with different responsibilities.
What's the difference between a contact centre agent and a customer success specialist?
Contact centre agents typically handle inbound inquiries and troubleshoot problems reactively. Customer success specialists focus on account management, proactively identifying upsell opportunities and ensuring clients achieve their goals with the product.
Are Customer Service & Support roles remote-friendly?
Many are, particularly email and chat support roles, though contact centre positions vary by employer. Some companies offer hybrid arrangements, while others require on-site work depending on the complexity of systems or team collaboration needs.
What working conditions should I expect in Customer Service & Support?
Roles often involve shift work including evenings and weekends, especially in contact centres. Agents spend extended periods at desks using computers and headsets, and must maintain focus during high-volume periods when handling back-to-back interactions.
How does customer support differ from customer success in Customer Service & Support work?
Support roles focus on solving immediate problems and answering questions when customers reach out. Success roles take a longer-term view, helping clients implement solutions, measuring their outcomes, and working to retain accounts through strategic guidance.
What tools and systems are used in Customer Service & Support roles?
Most roles use CRM systems to track interactions, ticketing software to manage queues, knowledge bases to find answers quickly, and communication platforms like phone systems or live chat. Some specialized roles use industry-specific software depending on the product being supported.