All jobsCustomer Service & Support
52 Customer Service & Support Jobs in Denmark
Every shift brings different problems to solve, different people to help, different ways the day unfolds.
Average salary: DKK 361,298
Average salary
DKK 361,298
across 49 jobs
- Kundeserviceassistent till VELUX
- VELUX
- Hørsholm, Denmark
- DKK 300,000 – DKK 360,000
- Kundeservicemedarbejder, Kasselinjen
- IKEA
- Denmark
- DKK 291,200 – DKK 332,800
- Lager & Service medarbejder (Deltid)
- POWER A/S
- Denmark
- DKK 291,200 – DKK 332,800
- Servicemedarbejder
- POWER A/S
- Denmark
- DKK 360,000 – DKK 420,000
- Manager, Technical Account Teams (Europe)
- Socket
- London, Copenhagen
- £90,000 – £130,000
- Customer Success Manager
- Teton
- Copenhagen, Denmark
- DKK 450,000 – DKK 600,000
- Kundeservicemedarbejder til Kasselinjen
- IKEA
- Århus, Denmark
- DKK 270,400 – DKK 312,000
- Kundeservicemedarbejder
- PostNord Danmark
- Copenhagen, Denmark
- DKK 374,400 – DKK 457,600
- Customer Care Representative
- Hempel A/S
- Kongens Lyngby, Denmark
- DKK 400,000 – DKK 500,000
- Kundeservicemedarbejder til Vareudleveringen
- IKEA
- Denmark
- DKK 270,400 – DKK 301,600
- Kundeservicemedarbejder til Kasselinjen
- IKEA
- Denmark
- DKK 270,400 – DKK 301,600
- Kundeservicemedarbejder til Retur- og Reklamationsafdelingen
- IKEA
- Copenhagen, Denmark
- DKK 291,200 – DKK 353,600
- Customer Care medarbejder
- SATS Group
- Denmark
- DKK 180,000 – DKK 220,000
- Lager & Support medarbejder
- POWER A/S
- Nykøbing Falster, Denmark
- DKK 230,000 – DKK 280,000
- Hørespecialist søges til Ringkøbing
- Demant
- Ringkøbing, Denmark
- DKK 420,000 – DKK 540,000
- Customer Care medarbejder
- SATS Group
- Denmark
- DKK 291,200 – DKK 332,800
- Skadebehandler til Indbo
- Alm. Brand Group
- Roskilde, Denmark
- DKK 420,000 – DKK 540,000
- Lager- & Support medarbejder
- POWER A/S
- Holbæk, Denmark
- DKK 300,000 – DKK 360,000
- Fagkonsulent til folkekirkens økonomi og kirkegårdsadministration
- ChurchDesk
- Copenhagen, Denmark
- DKK 420,000 – DKK 480,000
- Customer Service Agent
- Verisure
- Glostrup, Denmark
- DKK 336,000 – DKK 384,000
- Customer Service Specialist (Tier 1)
- TrackMan
- Hørsholm, Denmark
- DKK 420,000 – DKK 504,000
- Technical Supporter, Communication
- solar
- Svenstrup, Denmark
- DKK 400,000 – DKK 500,000
- Kunderådgiver
- TDC Erhverv
- Odense, Denmark
- DKK 286,000
- Marine Travel Consultant
- American Express Global Business Travel
- Copenhagen, Denmark
- DKK 340,000 – DKK 420,000
- Technical Helpdesk
- MSX International
- Copenhagen, Denmark
- DKK 350,000 – DKK 420,000
- Customer Success Manager - EMEA
- Socket
- London, Copenhagen
- £50,000 – £70,000
- Customer Service Specialist
- solar
- Vejen, Denmark
- DKK 360,000 – DKK 432,000
- Customer Experience Specialist
- Nordhealth
- Denmark
- DKK 30,000 – DKK 38,000
- Customer Relations Executive
- Ebury
- Copenhagen, Denmark
- DKK 400,000 – DKK 500,000
- Customer Success Specialist
- Everfield
- Denmark
- DKK 420,000 – DKK 540,000
- Serviceminded kundeservicemedarbejder
- UPS
- Copenhagen, Denmark
- DKK 360,000 – DKK 420,000
- Customer Service Clerk
- UPS
- Copenhagen, Denmark
- DKK 280,000 – DKK 320,000
- Customer Care medarbejder til SATS Køge - Strædet
- SATS Group
- Køge, Denmark
- DKK 204,000 – DKK 228,000
- Skade- og kunderådgiver
- Tryg
- Denmark
- DKK 320,000 – DKK 380,000
- Customer Service & Workshop Coordinator
- Carrier
- Odense, Denmark
- DKK 320,000 – DKK 380,000
- Practitioner Accreditations and Retention Specialist
- Insights Learning & Development Ltd
- Denmark
- DKK 380,000 – DKK 450,000
- Customer Service Professional
- Siemens
- Ballerup, Denmark
- DKK 400,000 – DKK 480,000
- Lager- & Support medarbejder
- POWER A/S
- Ishøj, Denmark
- DKK 312,000 – DKK 360,000
- Customer Support Agent
- Corpay
- Copenhagen, Denmark
- DKK 280,000 – DKK 360,000
- Customer Care medarbejder til SATS Køge - Strædet
- SATS Group
- Køge, Denmark
- DKK 216,000 – DKK 240,000
- Practitioner Accreditations and Retention Specialist
- Insights Learning & Development Ltd
- Denmark
- DKK 456,000 – DKK 540,000
- Senior Customer Service Specialist
- Arla Foods
- Denmark
- DKK 432,000 – DKK 504,000
- Key Account Desk Advisor
- Deutsche Post DHL
- Vallensbæk, Denmark
- DKK 384,000 – DKK 456,000
- Kundemedarbejder
- AL Sydbank
- Sønderborg, Denmark
- DKK 360,000 – DKK 420,000
- Kundeservicemedarbejder
- Eurofins
- Vejen, Denmark
- DKK 360,000 – DKK 432,000
- Service Advisor
- Tesla
- Køge, Denmark
- DKK 360,000 – DKK 480,000
- Service Advisor
- Tesla
- Ribe, Denmark
- DKK 360,000 – DKK 420,000
- Customer Success Manager UK
- Famly
- Copenhagen, Denmark
- £40,000 – £50,000
- Servicemedarbejder
- AL Sydbank
- Slagelse, Denmark
- DKK 300,000 – DKK 360,000
- Customer Service Coordinator
- Demant
- Esbjerg, Denmark
- DKK 300,000 – DKK 360,000
Customer Service & Support roles involve handling inquiries, resolving issues, and guiding clients through products or services—whether via phone, email, chat or social channels. Employers typically seek strong communication skills, patience under pressure, and the ability to document interactions accurately. These positions span contact centres, e-commerce platforms, software companies, and service-based businesses, ranging from entry-level representative roles to specialized customer success positions focused on account management and retention.
Customer Service & Support jobs by city
- Cebu City59
- São Paulo58
- Kolkata55
- Bengaluru54
- Cairo51
- Manila49
- Mexico City48
- Barcelona47
- Colombia45
- Sofia39
- Tokyo38
- Lisbon36
- Berlin35
- Belgrade34
- Gurugram33
- Cape Town33
Specialities in Customer Service & Support
Questions
What qualifications do I need to start in Customer Service & Support?
Most entry-level roles require a high school diploma or equivalent and expect strong verbal and written communication skills. Previous customer-facing experience helps but isn't always necessary—many employers provide on-the-job training for motivated candidates.
What happens during a typical day in Customer Service & Support?
Days involve handling inbound inquiries, troubleshooting problems, processing requests, and documenting interactions in company systems. The pace varies based on call volumes or ticket queues, so some shifts are steady while others involve rapid context-switching between different customer issues.
How much time do Customer Service & Support roles spend on calls versus other tasks?
This depends on the specific role and company. Contact centre agents may spend 80% of their shift on calls with breaks for admin work, while email-based support roles spend more time writing detailed responses and researching solutions.
What skills matter most in Customer Service & Support work?
Active listening and clarity matter most—understanding what a customer actually needs rather than what they initially describe. Product knowledge, problem-solving ability, and composure under stress are equally important for handling difficult situations effectively.
How do Customer Service & Support roles progress into management?
Typical progression moves from representative to senior or lead roles with small team oversight, then to supervisor or team lead positions managing multiple agents. Some advance into quality assurance, training, or customer success management with different responsibilities.
What's the difference between a contact centre agent and a customer success specialist?
Contact centre agents typically handle inbound inquiries and troubleshoot problems reactively. Customer success specialists focus on account management, proactively identifying upsell opportunities and ensuring clients achieve their goals with the product.
Are Customer Service & Support roles remote-friendly?
Many are, particularly email and chat support roles, though contact centre positions vary by employer. Some companies offer hybrid arrangements, while others require on-site work depending on the complexity of systems or team collaboration needs.
What working conditions should I expect in Customer Service & Support?
Roles often involve shift work including evenings and weekends, especially in contact centres. Agents spend extended periods at desks using computers and headsets, and must maintain focus during high-volume periods when handling back-to-back interactions.
How does customer support differ from customer success in Customer Service & Support work?
Support roles focus on solving immediate problems and answering questions when customers reach out. Success roles take a longer-term view, helping clients implement solutions, measuring their outcomes, and working to retain accounts through strategic guidance.
What tools and systems are used in Customer Service & Support roles?
Most roles use CRM systems to track interactions, ticketing software to manage queues, knowledge bases to find answers quickly, and communication platforms like phone systems or live chat. Some specialized roles use industry-specific software depending on the product being supported.