All jobsCustomer Service & Support
301 Customer Service & Support Jobs in Philippines
Every shift brings different problems to solve, different people to help, different ways the day unfolds.
Average salary: PHP 414,091
Average salary
PHP 414,091
across 254 jobs
- Clinic Customer Care Specialist
- Belo Medical Group
- Quezon City, Philippines
- PHP 180,000 – PHP 240,000
- Customer Service Assistant
- Littelfuse
- Lipa City, Philippines
- PHP 230,000 – PHP 330,000
- Cajero de Abonos
- Coppel
- Temixco, Mexico
- MXN 84,000 – MXN 108,000
- Customer Care Senior Representative
- NTT DATA
- Quezon, Philippines
- PHP 264,000 – PHP 360,000
- Quality Assurance Analyst (Collections)
- Wipro Limited
- Quezon City, Philippines
- PHP 360,000 – PHP 540,000
- Temporary Specialist, Quality Assurance
- TTEC
- Lipa City, Philippines
- PHP 216,000 – PHP 300,000
- Temporary Team Lead
- TTEC
- Lipa City, Philippines
- PHP 300,000 – PHP 420,000
- Team Lead, Service Delivery
- TTEC
- Quezon City, Philippines
- PHP 480,000 – PHP 720,000
- Team Lead, Service Delivery
- TTEC
- Quezon City, Philippines
- PHP 360,000 – PHP 540,000
- Temporary Specialist, Quality Assurance
- TTEC
- Dumaguete, Philippines
- PHP 264,000 – PHP 360,000
- Customer Service Representative
- Meatplus Trading Corp.
- Mexico
- PHP 216,000 – PHP 300,000
- 菲律宾大客户服务经理
- AlphaESS
- Philippines
- PHP 600,000 – PHP 900,000
- Operador Servicio a Clientes SIB Celaya
- Bachoco Group
- Celaya, Mexico
- MXN 108,000 – MXN 144,000
- Customer Service Representative
- IONOS
- Cebu City, Apas, Philippines
- PHP 216,000 – PHP 300,000
- Service and Sales Specialist
- Citi
- Mexico, Morelos
- MXN 108,000 – MXN 144,000
- Customer Service Representative
- RTX
- Calabarzon, Philippines
- PHP 216,000 – PHP 300,000
- Senior Manager, Customer Care Operations (GBS)
- iRhythm
- Iloilo, Philippines
- PHP 1,200,000 – PHP 1,800,000
- COE Specialist II
- Uber Technologies Inc.
- Mabalacat City, Philippines
- PHP 300,000 – PHP 450,000
- Teammate
- TaskUs
- Imus, Philippines
- PHP 216,000 – PHP 300,000
- Teammate
- TaskUs
- Imus, Philippines
- PHP 240,000 – PHP 336,000
- Teammate
- TaskUs
- Batangas, Philippines
- PHP 240,000 – PHP 336,000
- Production Agent L1
- Wipro Limited
- Cebu City, Philippines
- PHP 240,000 – PHP 336,000
- Medical Associate L1
- Wipro Limited
- Cebu City, Philippines
- PHP 216,000 – PHP 300,000
- Payment Resolution Specialist
- Smart Apartment Data
- Davao Region, Philippines
- $6,600 – $7,800
- Financial Assistance Officer
- Satellite Office
- Taguig, Philippines
- PHP 264,000 – PHP 360,000
- Customer Support Specialist - E-commerce
- Peak Support
- Philippines
- PHP 216,000 – PHP 300,000
- Customer Success Coordinator
- CommandLink
- Mexico, Costa Rica +2 more
- $30,000 – $45,000
- Support Helpdesk Specialist
- Extenteam
- Philippines
- PHP 360,000 – PHP 540,000
- Auxiliar de Soluciones al Cliente
- Estafeta Mexicana
- Mexico, Nuevo León
- MXN 96,000 – MXN 120,000
- Auxiliar de soluciones al cliente
- Estafeta Mexicana
- Mexico, Nuevo León
- MXN 96,000 – MXN 132,000
- Team Manager - Healthcare
- Sutherland
- Philippines
- PHP 480,000 – PHP 720,000
- Subject Matter Expert
- Sutherland
- Palayan City, Philippines
- PHP 300,000 – PHP 420,000
- Team Manager
- Sutherland
- Palayan City, Philippines
- PHP 360,000 – PHP 540,000
- Quality Analyst
- Sutherland
- Palayan City, Philippines
- PHP 300,000 – PHP 420,000
- Partner Care Representative
- Sophos
- Philippines
- PHP 350,000 – PHP 500,000
- Customer Support Representative
- RELX
- Iloilo, Philippines
- PHP 216,000 – PHP 300,000
- Customer Solutions Specialist I
- RELX
- Iloilo, Philippines
- PHP 264,000 – PHP 360,000
- Clinic Customer Care Specialist
- Belo Medical Group
- Mandaluyong City, Philippines
- PHP 216,000 – PHP 264,000
- Clinic Customer Care Specialist
- Belo Medical Group
- Makati City, Philippines
- PHP 216,000 – PHP 300,000
- Clinic Customer Care Specialist
- Belo Medical Group
- Metro Manila, Philippines
- PHP 216,000 – PHP 300,000
- Customer Service Representative - BPO Experienced - Cebu
- UnitedHealth Group
- Cebu City, Philippines
- PHP 300,000 – PHP 420,000
- Customer Service Representative
- UnitedHealth Group
- Cebu City, Philippines
- PHP 216,000 – PHP 300,000
- Healthcare Associate L1
- Wipro Limited
- Cebu City, Philippines
- PHP 216,000 – PHP 300,000
- Associate
- Wipro Limited
- Cebu City, Philippines
- PHP 216,000 – PHP 300,000
- Healthcare Associate 1
- Wipro Limited
- Manila, Philippines
- PHP 216,000 – PHP 300,000
- Manager, Quality Assurance
- TTEC
- Lipa City, Philippines
- PHP 600,000 – PHP 900,000
- Travel Counselor
- American Express
- Manila, Philippines
- PHP 360,000 – PHP 540,000
- Temporary Specialist, Quality Assurance
- TTEC
- Philippines
- PHP 300,000 – PHP 420,000
- Customer Service Representative
- Splace BPO
- Davao Region, Philippines
- PHP 300,000
- Customer Service Representative
- Splace BPO
- Davao Region, Philippines
- PHP 156,000 – PHP 208,000
Customer Service & Support roles involve handling inquiries, resolving issues, and guiding clients through products or services—whether via phone, email, chat or social channels. Employers typically seek strong communication skills, patience under pressure, and the ability to document interactions accurately. These positions span contact centres, e-commerce platforms, software companies, and service-based businesses, ranging from entry-level representative roles to specialized customer success positions focused on account management and retention.
Customer Service & Support jobs by city
- Cebu City59
- São Paulo58
- Kolkata55
- Bengaluru54
- Cairo51
- Manila49
- Mexico City48
- Barcelona47
- Colombia45
- Sofia39
- Tokyo38
- Lisbon36
- Berlin35
- Belgrade34
- Gurugram33
- Cape Town33
Specialities in Customer Service & Support
Questions
What qualifications do I need to start in Customer Service & Support?
Most entry-level roles require a high school diploma or equivalent and expect strong verbal and written communication skills. Previous customer-facing experience helps but isn't always necessary—many employers provide on-the-job training for motivated candidates.
What happens during a typical day in Customer Service & Support?
Days involve handling inbound inquiries, troubleshooting problems, processing requests, and documenting interactions in company systems. The pace varies based on call volumes or ticket queues, so some shifts are steady while others involve rapid context-switching between different customer issues.
How much time do Customer Service & Support roles spend on calls versus other tasks?
This depends on the specific role and company. Contact centre agents may spend 80% of their shift on calls with breaks for admin work, while email-based support roles spend more time writing detailed responses and researching solutions.
What skills matter most in Customer Service & Support work?
Active listening and clarity matter most—understanding what a customer actually needs rather than what they initially describe. Product knowledge, problem-solving ability, and composure under stress are equally important for handling difficult situations effectively.
How do Customer Service & Support roles progress into management?
Typical progression moves from representative to senior or lead roles with small team oversight, then to supervisor or team lead positions managing multiple agents. Some advance into quality assurance, training, or customer success management with different responsibilities.
What's the difference between a contact centre agent and a customer success specialist?
Contact centre agents typically handle inbound inquiries and troubleshoot problems reactively. Customer success specialists focus on account management, proactively identifying upsell opportunities and ensuring clients achieve their goals with the product.
Are Customer Service & Support roles remote-friendly?
Many are, particularly email and chat support roles, though contact centre positions vary by employer. Some companies offer hybrid arrangements, while others require on-site work depending on the complexity of systems or team collaboration needs.
What working conditions should I expect in Customer Service & Support?
Roles often involve shift work including evenings and weekends, especially in contact centres. Agents spend extended periods at desks using computers and headsets, and must maintain focus during high-volume periods when handling back-to-back interactions.
How does customer support differ from customer success in Customer Service & Support work?
Support roles focus on solving immediate problems and answering questions when customers reach out. Success roles take a longer-term view, helping clients implement solutions, measuring their outcomes, and working to retain accounts through strategic guidance.
What tools and systems are used in Customer Service & Support roles?
Most roles use CRM systems to track interactions, ticketing software to manage queues, knowledge bases to find answers quickly, and communication platforms like phone systems or live chat. Some specialized roles use industry-specific software depending on the product being supported.