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164 Customer Service Representatives Jobs in Philippines
Daily work involves handling inquiries, troubleshooting problems, and maintaining composure through unpredictable call volumes and customer interactions.
Average salary: PHP 349,112
Average salary
PHP 349,112
across 132 jobs
- Customer Support Representative
- 1840 & Company
- Cebu City, Philippines
- PHP 264,000 – PHP 360,000
- Contact Center Phone Banking Officer
- Metrobank
- Pasay, Philippines
- PHP 300,000 – PHP 420,000
- Customer Service Representative - Teller
- Metrobank
- Quezon City, Philippines
- PHP 216,000 – PHP 300,000
- Contact Center Analyst, Voice Operations Team 5
- Metrobank
- Pasay, Philippines
- PHP 240,000 – PHP 336,000
- Review Management Specialist
- Extenteam
- Philippines
- PHP 480,000 – PHP 720,000
- Customer Service Representative
- 1840 & Company
- Davao Region, Philippines
- $7,280 – $9,360
- Customer Service Representative
- 1840 & Company
- Cebu City, Philippines
- $7,280 – $9,360
- Customer Service Representative
- 1840 & Company
- Metro Manila, Philippines
- $7,280 – $8,320
- Remote Guest Services Specialist
- Extenteam
- Philippines
- PHP 3,600 – PHP 6,000
- Partner Onboarding Specialist (Manila) - Spanish Speaking
- Fresha
- Manila, Philippines
- PHP 480,000 – PHP 720,000
- Partner Onboarding Specialist (Manila) - Vietnamese Speaking
- Fresha
- Manila, Philippines
- PHP 360,000 – PHP 540,000
- Professional Services Specialist - Bahasa Malay/Indonesia Speaking
- Fresha
- Manila, Philippines
- PHP 360,000 – PHP 540,000
- Partner Onboarding Specialist (Manila) - Thai Speaking
- Fresha
- Manila, Philippines
- PHP 360,000 – PHP 540,000
- Professional Services Specialist
- Fresha
- Manila, Philippines
- PHP 480,000 – PHP 720,000
- Professional Services Specialist - Italian Speaking
- Fresha
- Manila, Philippines
- PHP 360,000 – PHP 540,000
- Clinic Customer Care Specialist
- Belo Medical Group
- Mandaluyong City, Philippines
- PHP 216,000 – PHP 300,000
- Clinic Customer Care Specialist
- Belo Medical Group
- Makati City, Philippines
- PHP 216,000 – PHP 300,000
- Clinic Customer Care Specialist
- Belo Medical Group
- Metro Manila, Philippines
- PHP 216,000 – PHP 300,000
- Ticketing Operations Specialist
- Live Nation Entertainment
- Cebu City, Philippines
- PHP 264,000 – PHP 360,000
- Tech Process Senior Specialist - Customer Support (Orion) - Search & Ads UI
- Google Operations Center
- Lima
- PHP 600,000 – PHP 900,000
- Associate L1
- Wipro Limited
- Cebu City, Philippines
- PHP 264,000 – PHP 360,000
- Customer Experience Associate
- Infinit-O
- Pasay, Philippines
- PHP 216,000 – PHP 300,000
- Coordinator, Ruby Operations
- IHG
- Philippines
- PHP 300,000 – PHP 420,000
- Client Support Specialist I
- ADP
- Makati City, Philippines
- PHP 300,000 – PHP 420,000
- Customer Service Representative
- 1840 & Company
- Davao Region, Philippines
- $7,280 – $8,320
- Patient Experience Representative
- Verse Medical
- Bogotá, Buenos Aires +2 more
- $14,000
- Content Migration Assistant
- 1840 & Company
- Cebu City, Philippines
- PHP 206,000
- Customer Success Specialist
- MyPass Global
- Cebu City, Philippines
- PHP 360,000 – PHP 540,000
- Customer Support Representative
- 1840 & Company
- Cebu City, Philippines
- PHP 264,000 – PHP 360,000
- Customer Service Representative
- 1840 & Company
- Cebu City, Philippines
- $7,280 – $8,320
- Customer Service Representative – EU Support
- one.com
- Cebu City, Philippines
- PHP 240,000 – PHP 276,000
- Customer Support Representative
- Solaire Resort
- Paranaque City, Philippines
- PHP 216,000 – PHP 288,000
- Customer Service Representative – EU Support
- group.one
- Cebu City, Philippines
- PHP 240,000 – PHP 276,000
- Patient Service Representative
- Harris Computer
- Philippines
- PHP 216,000 – PHP 300,000
- Healthcare Virtual Assistant - Patient Services Coordinator & Appointment Conversion
- Snapscale
- Davao, Philippines
- PHP 264,000 – PHP 360,000
- Patient Service Representative
- Harris Global Business Services (GBS)
- Philippines
- PHP 216,000 – PHP 300,000
- Associate (Butuan CSC)
- Sun Life
- Butuan, Philippines
- PHP 216,000 – PHP 300,000
- At Your Service Agent
- Marriott International
- Puerto Vallarta, Mexico
- MXN 108,000 – MXN 144,000
- UK Collections Specialist
- Wipro Limited
- Quezon City, Philippines
- PHP 300,000 – PHP 420,000
- Support Operations Specialist - Client Support
- Onyx CenterSource
- Makati City, Philippines
- PHP 360,000 – PHP 540,000
- Pharmacy Care Representative
- H-E-B View Texas
- San Pedro, Philippines
- $31,200 – $35,360
- Customer Service Representative
- 1840 & Company
- Cebu City, Philippines
- $7,280 – $9,360
- Customer Support Engineer
- Instructure
- Manila, Philippines
- PHP 600,000 – PHP 700,000
- Auxiliar de Soluciones al Cliente
- Estafeta Mexicana
- Veracruz, Mexico
- MXN 96,000 – MXN 120,000
- Customer Service Representative
- 1840 & Company
- Davao Region, Philippines
- $7,280 – $8,320
- Customer Care Senior Representative
- NTT DATA
- Quezon, Philippines
- PHP 300,000 – PHP 420,000
- Customer Care Senior Representative
- NTT DATA
- Quezon, Philippines
- PHP 300,000 – PHP 420,000
- Customer Service Officer
- Credit Corp
- Manila, Philippines
- PHP 264,000 – PHP 360,000
- Junior-Mid Content Moderator
- EverAI
- Asia, Philippines
- $9,600 – $14,400
- Customer Support Representative
- 1840 & Company
- Cebu City, Philippines
- PHP 264,000 – PHP 360,000
Customer service representatives respond to customer inquiries through phone, email, or chat, documenting interactions and resolving issues or escalating them appropriately. Employers typically require strong communication skills, patience, and the ability to work independently while following company protocols. Most roles sit within customer support departments of retail, finance, hospitality, or technology companies, ranging from entry-level positions to specialized tiers handling complex accounts or mentoring newer team members.
Customer Service Representatives jobs by city
- Cebu City38
- Cairo38
- Mexico City35
- Kolkata35
- Manila32
- São Paulo30
- Barcelona28
- Colombia28
- Bengaluru25
- Cape Town23
- Sofia21
- Warsaw21
- Tbilisi21
- Tokyo21
- Berlin20
- Pune19
More in Customer Service & Support
Questions
What experience do you need to start as a customer service representative?
Most positions require only a high school diploma or equivalent and no prior experience. Employers look for clear communication, reliability, and the ability to follow instructions rather than specialized knowledge.
What does a typical shift look like?
Shifts involve answering incoming contacts, documenting details in systems, resolving straightforward problems, and escalating complex issues to specialists. Time between calls is minimal, and handling multiple channels simultaneously is common in many roles.
What skills matter most for this work?
Active listening, patience, and clear explanation are essential. The ability to stay calm during difficult interactions and navigate computer systems quickly separates stronger performers from others.
How do customer service roles lead to other positions?
Representatives often move into team lead, quality assurance, or specialist roles within the same organization. Some transition to sales, technical support, or training after building product knowledge and communication experience.
Are these roles typically full-time or part-time?
Both structures exist, though full-time positions are more common. Schedules often include evenings, weekends, and holidays depending on the industry and company needs.
What's the difference between customer service and technical support?
Customer service representatives handle general inquiries, billing, or account issues, while technical support specialists diagnose and resolve product or software problems. Technical roles usually require specific product knowledge or certification.
How much time is spent on the phone versus other channels?
This depends on the employer and role. Some positions focus primarily on calls, while others blend phone, email, chat, and social media support throughout the day.
What training do new representatives typically receive?
Most employers provide 1-4 weeks of formal training covering company policies, products, systems, and call handling procedures before representatives work independently. Ongoing coaching continues for several months.
Can you work from home as a customer service representative?
Many companies now offer remote customer service positions, though some require on-site work or hybrid arrangements. Remote availability has expanded significantly across industries.
What makes this work difficult for most people?
Handling upset or demanding customers repeatedly, meeting call time targets, and maintaining focus through high-volume days challenge many representatives. Limited break time and repetitive problem-solving can wear on some workers.