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71 Customer Service Representatives Jobs in Poland
Daily work involves handling inquiries, troubleshooting problems, and maintaining composure through unpredictable call volumes and customer interactions.
Average salary: PLN 87,896
Average salary
PLN 87,896
across 62 jobs
- German Localization Games Tester
- TransPerfect
- Warsaw, Poland
- PLN 52,000 – PLN 72,800
- German Localization Games Tester
- TransPerfect
- Warsaw, Poland
- PLN 49,920 – PLN 62,400
- Korean Localization Games Tester
- TransPerfect
- Warsaw, Poland
- PLN 52,000 – PLN 72,800
- Customer Service Representative - Global Supply Chain Services
- Arrow Electronics
- Gdańsk, Poland
- PLN 84,000 – PLN 108,000
- Specjalista ds. Doskonalenia Jakości
- InPost
- Kraków, Poland
- PLN 84,000 – PLN 108,000
- Client Services Associate (Korean Speaker)
- TransPerfect
- Warsaw, Poland
- €24,000 – €28,000
- CO Analyst - Customer Care
- Solventum
- Wrocław, Poland
- PLN 84,000 – PLN 108,000
- Customer Experience Agent (Europe)
- OANDA
- Kraków, Poland
- PLN 84,000 – PLN 108,000
- Technical Support Specialist with German
- PPG
- Wrocław, Poland
- PLN 72,000 – PLN 96,000
- Customer Support Professional
- Unisys
- Wrocław, Poland
- PLN 72,000 – PLN 108,000
- Customer Operation Specialist
- Wella Netherlands B.V.
- Łódź, Poland
- PLN 60,000 – PLN 80,000
- Customer Service SV Coordinator
- Hapag-Lloyd
- Gdańsk, Poland
- PLN 70,000 – PLN 95,000
- Backoffice Consultant with Danish
- Nexi Group
- Poland
- PLN 72,000 – PLN 96,000
- Senior Customer Service Specialist
- Talixo
- Kraków, Poland
- PLN 84,000 – PLN 108,000
- Specjalista Usług Biznesowych
- DSV
- Toruń, Poland
- PLN 60,000 – PLN 78,000
- Client Services Associate (Korean Speaker)
- TransPerfect
- Warsaw, Poland
- €24,000 – €28,000
- Customer Operations Specialist
- Wella Netherlands B.V.
- Łódź, Poland
- PLN 84,000 – PLN 108,000
- Senior Customer Operation Specialist
- Wella Netherlands B.V.
- Łódź, Poland
- PLN 45,000 – PLN 68,000
- Agent ds. Wsparcia Operacji
- FedEx Express
- Zielona Góra, Poland
- PLN 45,760 – PLN 54,080
- Creator Support Associate
- TikTok
- Warsaw, Poland
- PLN 84,000 – PLN 108,000
- French-Speaking Junior Customer Support Specialist
- XTB
- Warsaw, Poland
- PLN 84,000 – PLN 108,000
- Doradca Serwisowy
- Scania Group
- Piła, Poland
- PLN 60,000 – PLN 84,000
- Doradca ds. Relacji z Klientem (f/m/o)
- Inchcape Digital Limited
- Wrocław, Poland
- PLN 55,200 – PLN 67,200
- Customer Support Engineer
- Coder
- Warsaw, Poland
- PLN 266,000 – PLN 360,000
- Specjalista ds. obsługi pacjenta
- Demant
- Wałcz, Poland
- PLN 100,000 – PLN 120,000
- Client Success Representative
- INFUSE
- Poland
- PLN 72,000 – PLN 108,000
- Konsultant Centrum Kontaktu
- Sanoma Learning
- Gdańsk, Poland
- PLN 54,000 – PLN 72,000
- Konsultant Centrum Kontaktu
- Sanoma Learning
- Gdańsk, Poland
- PLN 60,000 – PLN 78,000
- Customer Relation Advisor
- Nexi Group
- Poland
- PLN 84,000 – PLN 108,000
- Starszy specjalista ds. obsługi pacjenta
- Demant
- Dąbrowa Górnicza, Poland
- PLN 54,000 – PLN 66,000
- Junior B2B Customer Service Officer with German
- BASF
- Warsaw, Poland
- PLN 84,000 – PLN 108,000
- Client Services Associate (Korean Speaker)
- TransPerfect
- Warsaw, Poland
- €24,000 – €28,000
- Customer Quality Relations Specialist with French
- BD
- Wrocław, Poland
- PLN 99,000 – PLN 150,975
- Customer Experience Associate (German)
- IG Group
- Kraków, Poland
- PLN 300,000 – PLN 408,000
- Customer Service Representative - Polish Speaking
- Ravago
- Warsaw, Poland
- PLN 84,000 – PLN 108,000
- Junior Customer Service Representative
- Arrow Electronics
- Gdańsk, Poland
- PLN 66,000 – PLN 84,000
- Customer Support Executive
- NielsenIQ
- Szczecin, Poland
- PLN 84,000 – PLN 108,000
- ERN Administrator with Italian
- UPS
- Łódź, Poland
- PLN 66,000 – PLN 84,000
- Customer Service Specialist (Escalations Team)
- Ryanair DAC
- Warsaw, Poland
- PLN 60,000 – PLN 84,000
- Client Services Associate (Korean Speaker)
- TransPerfect
- Warsaw, Poland
- €24,000 – €28,000
- Junior Customer Service Representative (fixed-term)
- Arrow Electronics
- Gdańsk, Poland
- PLN 66,000 – PLN 84,000
- Customer Support Executive
- NielsenIQ
- Szczecin, Poland
- PLN 78,000 – PLN 108,000
- Agent ds. Wsparcia Operacji
- FedEx Express
- Słupsk, Poland
- PLN 54,000 – PLN 66,000
- Client Services Associate (Korean Speaker)
- TransPerfect
- Warsaw, Poland
- €24,000 – €28,000
- Customer Care Representative - Associate
- FedEx Express
- Katowice, Poland
- PLN 54,000 – PLN 72,000
- Specjalista ds. Obsługi Klienta
- Hellmann Worldwide Logistics
- Gdańsk, Poland
- PLN 66,000 – PLN 84,000
- Customer Service Representative
- Emerson
- Katowice, Poland
- PLN 72,000 – PLN 96,000
- Customer Service Specialist (with English)
- Barry Callebaut
- Łódź, Poland
- PLN 70,000 – PLN 95,000
- Quality Monitoring & Voice of Customer (VoC) Senior Specialist
- Nexi Group
- Poland
- PLN 108,000 – PLN 144,000
- Customer Success Agent
- AutoBidMaster
- Poland
- PLN 84,000 – PLN 108,000
Customer service representatives respond to customer inquiries through phone, email, or chat, documenting interactions and resolving issues or escalating them appropriately. Employers typically require strong communication skills, patience, and the ability to work independently while following company protocols. Most roles sit within customer support departments of retail, finance, hospitality, or technology companies, ranging from entry-level positions to specialized tiers handling complex accounts or mentoring newer team members.
Customer Service Representatives jobs by city
- Cebu City38
- Cairo38
- Mexico City35
- Kolkata35
- Manila32
- São Paulo30
- Barcelona28
- Colombia28
- Bengaluru25
- Cape Town23
- Sofia21
- Warsaw21
- Tbilisi21
- Tokyo21
- Berlin20
- Pune19
More in Customer Service & Support
Questions
What experience do you need to start as a customer service representative?
Most positions require only a high school diploma or equivalent and no prior experience. Employers look for clear communication, reliability, and the ability to follow instructions rather than specialized knowledge.
What does a typical shift look like?
Shifts involve answering incoming contacts, documenting details in systems, resolving straightforward problems, and escalating complex issues to specialists. Time between calls is minimal, and handling multiple channels simultaneously is common in many roles.
What skills matter most for this work?
Active listening, patience, and clear explanation are essential. The ability to stay calm during difficult interactions and navigate computer systems quickly separates stronger performers from others.
How do customer service roles lead to other positions?
Representatives often move into team lead, quality assurance, or specialist roles within the same organization. Some transition to sales, technical support, or training after building product knowledge and communication experience.
Are these roles typically full-time or part-time?
Both structures exist, though full-time positions are more common. Schedules often include evenings, weekends, and holidays depending on the industry and company needs.
What's the difference between customer service and technical support?
Customer service representatives handle general inquiries, billing, or account issues, while technical support specialists diagnose and resolve product or software problems. Technical roles usually require specific product knowledge or certification.
How much time is spent on the phone versus other channels?
This depends on the employer and role. Some positions focus primarily on calls, while others blend phone, email, chat, and social media support throughout the day.
What training do new representatives typically receive?
Most employers provide 1-4 weeks of formal training covering company policies, products, systems, and call handling procedures before representatives work independently. Ongoing coaching continues for several months.
Can you work from home as a customer service representative?
Many companies now offer remote customer service positions, though some require on-site work or hybrid arrangements. Remote availability has expanded significantly across industries.
What makes this work difficult for most people?
Handling upset or demanding customers repeatedly, meeting call time targets, and maintaining focus through high-volume days challenge many representatives. Limited break time and repetitive problem-solving can wear on some workers.