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252 Customer Service Representatives Jobs in India
Daily work involves handling inquiries, troubleshooting problems, and maintaining composure through unpredictable call volumes and customer interactions.
Average salary: INR 409,111
Average salary
INR 409,111
across 244 jobs
- Support Associate
- Agoda
- Gurugram, India
- INR 300,000 – INR 500,000
- Customer Support Associate – Operations
- Convera
- Pune, India
- INR 300,000 – INR 400,000
- Associate - Trust & Safety (Bengali)
- Lokal
- West Bengal, India
- INR 240,000 – INR 360,000
- Campus Associate
- Sutherland
- Hyderābād, India
- INR 250,000 – INR 400,000
- Customer Service Associate IV
- TE Connectivity
- Bengaluru, India
- INR 500,000 – INR 700,000
- Payroll Specialist - Product Support
- TransPerfect
- Bengaluru, India
- INR 400,000 – INR 700,000
- Merchant Helpdesk - Quality Analyst
- Paytm
- Noida, India
- INR 400,000 – INR 600,000
- Partner Support Associate
- Ansira
- Pune, India
- INR 250,000 – INR 400,000
- Customer Service Representative
- TP
- Indore, India
- INR 240,000 – INR 360,000
- Customer Service Agent
- TP
- Indore, India
- INR 144,000 – INR 216,000
- Guest Relations Associate
- Marriott International
- Mumbai, India
- INR 250,000 – INR 400,000
- Personal Banker – Inbound – Branch Banking – Service
- Kotak Mahindra Bank
- Udaipur, India
- INR 250,000 – INR 350,000
- Personal Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Gondal, India
- INR 200,000 – INR 300,000
- Operations Team Member - Customer Service Desk
- Kotak Mahindra Bank
- Vadodara, India
- INR 300,000 – INR 450,000
- Personal Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Ahmedabad, India
- INR 250,000 – INR 400,000
- Personal Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Ahmedabad, India
- INR 250,000 – INR 400,000
- Personal Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Ahmedabad, India
- INR 250,000 – INR 400,000
- Elite Banker - Inbound
- Kotak Mahindra Bank
- Kanpur, India
- INR 300,000 – INR 500,000
- Personal Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Lucknow, India
- INR 250,000 – INR 400,000
- At Your Service - Executive
- Marriott International
- Ghāziābād, India
- INR 200,000 – INR 300,000
- Associate / Sr. Associate
- WNS Global Services
- Indore, India
- INR 200,000 – INR 300,000
- Production Agent L1
- Wipro Limited
- Mumbai, India
- INR 250,000 – INR 400,000
- Production Agent L1
- Wipro Limited
- Hyderābād, India
- INR 250,000 – INR 350,000
- Associate - Account Management
- Sutherland
- Kerala, India
- INR 300,000 – INR 450,000
- Customer Service Support Advisor
- BT Group
- Kolkata, India
- INR 250,000 – INR 400,000
- Finance Operations Specialist
- Navan
- Gurugram, India
- INR 400,000 – INR 600,000
- Butler Service Desk Associate (AYS Agent)
- Marriott International
- New Delhi, India
- INR 250,000 – INR 350,000
- Client Support - Fixed Term (12 Months)
- HSBC Group
- New Delhi, India
- INR 400,000 – INR 600,000
- Butler Service Desk Executive
- Marriott International
- New Delhi, India
- INR 250,000 – INR 350,000
- Customer Service Representative
- Everise
- Mohali, India
- INR 200,000 – INR 300,000
- Production Agent L1
- Wipro Limited
- Kolkata, India
- INR 250,000 – INR 350,000
- Associate
- Wipro Limited
- Mumbai, India
- INR 250,000 – INR 400,000
- Elite Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Delhi, India
- INR 400,000 – INR 600,000
- Travel Consultant
- BCD Travel
- Delhi, India
- INR 400,000 – INR 600,000
- Operations Team Member – Customer Service Desk
- Kotak Mahindra Bank
- Delhi, India
- INR 300,000 – INR 450,000
- Associate
- Wipro Limited
- Mumbai, India
- INR 250,000 – INR 400,000
- Production Agent L1
- Wipro Limited
- Hyderābād, India
- INR 250,000 – INR 350,000
- Associate
- Wipro Limited
- Mumbai, India
- INR 250,000 – INR 400,000
- Production Specialist L3
- Wipro Limited
- Bengaluru, India
- INR 300,000 – INR 500,000
- Associate
- Wipro Limited
- Kolkata, India
- INR 200,000 – INR 300,000
- Customer Service Associate (Versant VWT - 58)
- TP
- Mohali, India
- INR 250,000 – INR 350,000
- Customer Service Associate
- TP
- Mohali, India
- INR 300,000 – INR 420,000
- Travel Support Specialist
- Rippling
- Bengaluru, India
- INR 600,000 – INR 900,000
- Customer Support Specialist - Docs and Work Auth
- Rippling
- Bengaluru, India
- INR 600,000 – INR 900,000
- Customer Relationship Executive
- JLL
- Ludhiāna, India
- INR 300,000 – INR 450,000
- Customer Service Representative
- TE Connectivity
- Bengaluru, India
- INR 400,000 – INR 600,000
- Executive Customer Service
- Deutsche Post DHL
- Bhubaneswar, India
- INR 250,000 – INR 400,000
- Teleresearch Associate
- Data Axle Inc.
- Pune, India
- INR 300,000 – INR 450,000
- Product Support Representative II
- UKG
- Pune, India
- INR 600,000 – INR 900,000
- Field Executive, Personal Loan Hardship Assistance Unit
- Kotak Mahindra Bank
- Jaipur, India
- INR 300,000 – INR 450,000
Customer service representatives respond to customer inquiries through phone, email, or chat, documenting interactions and resolving issues or escalating them appropriately. Employers typically require strong communication skills, patience, and the ability to work independently while following company protocols. Most roles sit within customer support departments of retail, finance, hospitality, or technology companies, ranging from entry-level positions to specialized tiers handling complex accounts or mentoring newer team members.
Customer Service Representatives jobs by city
- Cebu City38
- Cairo38
- Mexico City35
- Kolkata35
- Manila32
- São Paulo30
- Barcelona28
- Colombia28
- Bengaluru25
- Cape Town23
- Sofia21
- Warsaw21
- Tbilisi21
- Tokyo21
- Berlin20
- Pune19
More in Customer Service & Support
Questions
What experience do you need to start as a customer service representative?
Most positions require only a high school diploma or equivalent and no prior experience. Employers look for clear communication, reliability, and the ability to follow instructions rather than specialized knowledge.
What does a typical shift look like?
Shifts involve answering incoming contacts, documenting details in systems, resolving straightforward problems, and escalating complex issues to specialists. Time between calls is minimal, and handling multiple channels simultaneously is common in many roles.
What skills matter most for this work?
Active listening, patience, and clear explanation are essential. The ability to stay calm during difficult interactions and navigate computer systems quickly separates stronger performers from others.
How do customer service roles lead to other positions?
Representatives often move into team lead, quality assurance, or specialist roles within the same organization. Some transition to sales, technical support, or training after building product knowledge and communication experience.
Are these roles typically full-time or part-time?
Both structures exist, though full-time positions are more common. Schedules often include evenings, weekends, and holidays depending on the industry and company needs.
What's the difference between customer service and technical support?
Customer service representatives handle general inquiries, billing, or account issues, while technical support specialists diagnose and resolve product or software problems. Technical roles usually require specific product knowledge or certification.
How much time is spent on the phone versus other channels?
This depends on the employer and role. Some positions focus primarily on calls, while others blend phone, email, chat, and social media support throughout the day.
What training do new representatives typically receive?
Most employers provide 1-4 weeks of formal training covering company policies, products, systems, and call handling procedures before representatives work independently. Ongoing coaching continues for several months.
Can you work from home as a customer service representative?
Many companies now offer remote customer service positions, though some require on-site work or hybrid arrangements. Remote availability has expanded significantly across industries.
What makes this work difficult for most people?
Handling upset or demanding customers repeatedly, meeting call time targets, and maintaining focus through high-volume days challenge many representatives. Limited break time and repetitive problem-solving can wear on some workers.