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305 Customer Service Representatives Jobs in Mexico
Daily work involves handling inquiries, troubleshooting problems, and maintaining composure through unpredictable call volumes and customer interactions.
Average salary: MXN 160,444
Average salary
MXN 160,444
across 239 jobs
- Part Time Airport Agent, Cancun CUN
- American Airlines
- Cancún, Mexico
- MXN 216,000 – MXN 312,000
- Client Service Representative
- 1840 & Company
- Mexico City, Mexico
- MXN 200,000 – MXN 300,000
- Banamex Op. Cajero
- Citi
- Acapulco de Juárez, Mexico
- MXN 96,000 – MXN 144,000
- Colaborador de Atención a Cliente y Experiencia de Compra
- IKEA
- Puebla, Mexico
- MXN 84,000 – MXN 108,000
- Operador Cajero
- Citi
- Tijuana, Hermosillo +2 more, Mexico
- MXN 96,000 – MXN 144,000
- Cajero Integral
- Citi
- Morelia, Mexico
- MXN 108,000 – MXN 144,000
- Ejecutivo de Atención Telefónica
- Coppel
- Culiacán, Mexico
- MXN 84,000 – MXN 108,000
- Anfitrión Digital
- Santander
- Chihuahua, Mexico
- MXN 96,000 – MXN 144,000
- Personal de Cajas
- BBVA
- Monterrey, Mexico
- MXN 108,000 – MXN 144,000
- Colaborador de Atención a Cliente y Experiencia de Compra
- IKEA
- Puebla, Mexico
- MXN 96,000 – MXN 120,000
- Asesor Digital Sucursal La Huerta
- Scotiabank
- Morelia, Mexico
- MXN 108,000 – MXN 144,000
- Panel Recruitment Coordinator II
- Nielsen
- Guadalajara, Mexico
- MXN 144,000 – MXN 216,000
- Colaborador de Atención a Clientes
- IKEA
- Zapopan, Mexico
- MXN 84,000 – MXN 108,000
- Técnico de Servicio
- AT&T México
- Tlaxcala, Mexico
- MXN 108,000 – MXN 144,000
- Atención a cliente / Taquilla
- Flix
- Saltillo, Mexico
- MXN 84,000 – MXN 108,000
- Recepcionista de Spa
- Auberge Collection
- Cabo San Lucas, Mexico
- MXN 120,000 – MXN 180,000
- Player Support Agent - Arabic
- TransPerfect
- Mexico City, Mexico
- MXN 120,000 – MXN 180,000
- Player Support Agent (EN)
- TransPerfect
- Mexico City, Mexico
- MXN 108,000 – MXN 144,000
- Customer Service Representative
- Schweitzer Engineering Laboratories
- San Luis Potosí, Mexico
- MXN 180,000 – MXN 260,000
- Customer Sales Representative
- Incora
- Chihuahua, Mexico
- MXN 120,000 – MXN 180,000
- Banamex Servicio a Clientes Afore
- Citi
- Oaxaca, Mexico
- MXN 120,000 – MXN 180,000
- Banamex Norte Volante Sr Distrito Cd. Juarez
- Citi
- Ciudad Juárez, Mexico
- MXN 120,000 – MXN 180,000
- Service Advisor
- Tesla
- Guadalajara, Mexico
- MXN 240,000 – MXN 360,000
- Agente de teléfonos
- Marriott International
- Mexico City, Mexico
- MXN 96,000 – MXN 144,000
- Personal de Cajas
- BBVA
- Mérida, Mexico
- MXN 108,000 – MXN 144,000
- Personal de caja
- BBVA
- Tula de Allende, Mexico
- MXN 108,000 – MXN 144,000
- Cajero de abonos
- Coppel
- Saltillo, Mexico
- MXN 84,000 – MXN 108,000
- Asistente Digital Sucursal
- Scotiabank
- Puebla, Mexico
- MXN 108,000 – MXN 144,000
- Asistente Digital Sucursal
- Scotiabank
- Cuernavaca, Mór
- MXN 108,000 – MXN 144,000
- Technical Support Specialist (Refrigeration Systems)
- Franke Group
- San Luis Potosí, Mexico
- MXN 180,000 – MXN 240,000
- Employee Solutions Representative Associate
- FedEx
- Puerto Escondido, Mexico
- MXN 180,000 – MXN 240,000
- Player Support Agent - Arabic
- TransPerfect
- Mexico City, Mexico
- MXN 144,000 – MXN 216,000
- Player Support Agent (EN)
- TransPerfect
- Mexico City, Mexico
- MXN 108,000 – MXN 144,000
- Player Support Agent (EN)
- TransPerfect
- Mexico City, Mexico
- MXN 144,000 – MXN 216,000
- Especialista en customer experience y adquisición
- Lalamove
- Mexico City, Mexico
- MXN 144,000 – MXN 216,000
- Customer Success Associate
- Clara
- Guadalajara, Mexico
- MXN 240,000 – MXN 360,000
- Customer Success Associate - Monterrey
- Clara
- Monterrey, Mexico
- MXN 300,000 – MXN 420,000
- Customer Success Associate
- Clara
- Mexico City, Mexico
- MXN 300,000 – MXN 450,000
- Cajero Universal
- Pan Americano
- Cuernavaca, Mexico
- MXN 72,000 – MXN 102,000
- Customer Service Representative
- Uline
- Mexicali, Mexico
- MXN 426,000 – MXN 456,000
- Customer Service Representative
- Uline
- Monterrey, Mexico
- MXN 426,000 – MXN 456,000
- Asesoría Digital
- BBVA
- Ciudad Obregón, Mexico
- MXN 200,000 – MXN 300,000
- Customer Service Agent - Semibilingüe - Mérida
- Concentrix
- Mérida, Mexico
- MXN 108,000 – MXN 144,000
- Cajero
- Citi
- Acapulco de Juárez, Mexico
- MXN 96,000 – MXN 144,000
- Cajero
- Citi
- Acapulco de Juárez, Mexico
- MXN 96,000 – MXN 144,000
- Remote Patient Scheduling Specialist
- Resolv Global
- Chihuahua, Mexico
- $10,000
- Outbound Patient Scheduling Representative
- Resolv Global
- Chihuahua, Mexico
- $10,000
- Outbound Patient Scheduling Representative
- Resolv Global
- Hermosillo, Mexico
- $10,000
- Remote Patient Scheduling Specialist
- Resolv Global
- Hermosillo, Mexico
- $10,000
- Remote Patient Scheduling Specialist
- Resolv Global
- Torreón, Mexico
- $10,000
Customer service representatives respond to customer inquiries through phone, email, or chat, documenting interactions and resolving issues or escalating them appropriately. Employers typically require strong communication skills, patience, and the ability to work independently while following company protocols. Most roles sit within customer support departments of retail, finance, hospitality, or technology companies, ranging from entry-level positions to specialized tiers handling complex accounts or mentoring newer team members.
Customer Service Representatives jobs by city
- Cebu City38
- Cairo38
- Mexico City35
- Kolkata35
- Manila32
- São Paulo30
- Barcelona28
- Colombia28
- Bengaluru25
- Cape Town23
- Sofia21
- Warsaw21
- Tbilisi21
- Tokyo21
- Berlin20
- Pune19
More in Customer Service & Support
Questions
What experience do you need to start as a customer service representative?
Most positions require only a high school diploma or equivalent and no prior experience. Employers look for clear communication, reliability, and the ability to follow instructions rather than specialized knowledge.
What does a typical shift look like?
Shifts involve answering incoming contacts, documenting details in systems, resolving straightforward problems, and escalating complex issues to specialists. Time between calls is minimal, and handling multiple channels simultaneously is common in many roles.
What skills matter most for this work?
Active listening, patience, and clear explanation are essential. The ability to stay calm during difficult interactions and navigate computer systems quickly separates stronger performers from others.
How do customer service roles lead to other positions?
Representatives often move into team lead, quality assurance, or specialist roles within the same organization. Some transition to sales, technical support, or training after building product knowledge and communication experience.
Are these roles typically full-time or part-time?
Both structures exist, though full-time positions are more common. Schedules often include evenings, weekends, and holidays depending on the industry and company needs.
What's the difference between customer service and technical support?
Customer service representatives handle general inquiries, billing, or account issues, while technical support specialists diagnose and resolve product or software problems. Technical roles usually require specific product knowledge or certification.
How much time is spent on the phone versus other channels?
This depends on the employer and role. Some positions focus primarily on calls, while others blend phone, email, chat, and social media support throughout the day.
What training do new representatives typically receive?
Most employers provide 1-4 weeks of formal training covering company policies, products, systems, and call handling procedures before representatives work independently. Ongoing coaching continues for several months.
Can you work from home as a customer service representative?
Many companies now offer remote customer service positions, though some require on-site work or hybrid arrangements. Remote availability has expanded significantly across industries.
What makes this work difficult for most people?
Handling upset or demanding customers repeatedly, meeting call time targets, and maintaining focus through high-volume days challenge many representatives. Limited break time and repetitive problem-solving can wear on some workers.