Ecommerce and Data Analyst - Profit Protection

Brighter Futures Start Here We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

This is a unique opportunity to combine fraud investigations, advanced analytics and fraud technology in a role that directly influences customer protection and business performance.

You'll work with the Accertify platform to identify emerging fraud trends, optimise detection strategies, investigate complex fraud incidents, and deliver insights that shape how we respond to evolving threats.

You'll partner with teams across multiple teams including Digital, Customer Service and Finance, turning data into actionable recommendations that reduce fraud losses while maintaining a seamless customer experience.

From analysing transaction patterns and refining fraud rules to managing chargebacks and supporting major trading events, no two days will be the same.

If you're naturally curious, commercially minded, and enjoy solving complex problems through data, this role offers the chance to make a tangible impact while continuing to develop your expertise in fraud prevention, risk management and ecommerce analytics.

This is a 12-month fixed term opportunity. Seeking the successful applicant to start by Mid-October.

What you’ll be doing

• Administering, configuring and optimising the Accertify fraud prevention platform.
• Analysing transaction data and risk signals to identify fraud trends and emerging threats.
• Developing and enhancing fraud rules, risk scoring models and automation capabilities.
• Investigating payment fraud, account takeovers, and refund or returns abuse cases.
• Managing chargeback and dispute processes to minimise losses.
• Building fraud dashboards and delivering insights to support business decisions.
• Partnering with Payments, Digital, Customer Service, Finance and external vendors to strengthen fraud controls.
• Driving continuous improvement initiatives that balance fraud prevention with customer experience.

To be successful in this role you’ll have:

• 3-5+ years' experience in data analytics.
• Hands-on experience with ecommerce fraud platforms (Accertify experience beneficial but not mandatory).
• Strong analytical skills with experience working with large datasets.
• Experience optimising fraud rules and investigations to reduce losses and false positives.
• Knowledge of chargeback management and fraud investigation processes.
• Advanced skills in SQL, Power BI and Excel.
• Strong stakeholder engagement and communication skills.
• Experience in large-scale ecommerce or retail environments will be highly regarded.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
• We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances
• A dynamic learning and support program
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
• Great career opportunities across the broader Wesfarmers Group

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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