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Play Assistant

We’re bringing a big, bouncy, family adventure to Tong - and we’re looking for an enthusiastic Grass Hoppers Assistant to help bring the experience to life!

If you love working with people, enjoy variety, and want a role where every day is active, social, and fun, this could be the perfect fit.

🎯 About the Role

As a Grass Hoppers Assistant, you’ll be right at the heart of the guest experience. This is a hands-on, varied role where you’ll support both our play areas and café, making sure every visit is smooth, safe, and memorable.

Your day-to-day will include:

✅ Welcoming families with a friendly, upbeat attitude

✅ Supervising play areas (bounce pillows, go-karts, climbing frames & more)

✅ Supporting guests and answering questions

✅ Taking food & drink orders and serving customers

✅ Preparing drinks and assisting with food service

✅ Keeping all areas clean, safe, and ready for fun

✅ Working as part of a supportive, energetic team

👉 No two days are the same - you’ll move between play and catering to help wherever needed.

💚 What We’re Looking For

We’re all about personality and attitude - we can train everything else!

You’ll thrive in this role if you:

  • Enjoy working with families and children
  • Bring positive energy and a can-do attitude
  • Are comfortable in a fast-paced, active environment
  • Love variety and staying busy
  • Are a great team player who’s happy to jump in and help

📅 Hours & Contracts

Hours vary dependent on if we're in peak or off-peak season. Peak is our busiest 13 weeks out of the year (School holidays).

Average hours per week: 7.75 off-peak, 20.5 peak

  • Week 1: Saturday 11:30-5, Sunday 9:30-2:30
  • Week 2: Sunday 9:30-2:30
  • During peak = You'll also work Thursdays 11:30am-5pm and Fridays 9:15am-5pm

📩 Ready to Join the Fun?

Apply now and tell us why you’d be a great fit for the Grass Hoppers team.

Come and help us create a place where children laugh, families relax, and every visit is an adventure 🦗💚

Skills

  • Customer Service
  • Child Supervision
  • Food and Beverage Service
  • Cash Handling
  • Safety Awareness
  • Teamwork
  • Communication

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