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English Customer Service Representative

  • Foundever
  • Casablanca, Morocco
  • MAD 48,000 – MAD 72,000

A propos

In addition to a permanent employment contract (CDI), social security, private health insurance, and transportation provided for teams, Foundever Casablanca offers:

• Paid, certified training;
• Career development opportunities with strong prospects for professional growth;
• A flexible and inclusive work environment;
• Performance bonuses and salary progression;
• Registration with CNSS and private health insurance;
• A social club to strengthen team spirit;
• Fixed weekends!

Amplitude horaire:

08h00 - 18h00

Résumé du poste

Foundever Casablanca Is Hiring! | English Customer Service Representatives | Logistics Project | Fixed Weekends Off

Looking for a new career opportunity in a dynamic and international environment?

Foundever Casablanca is looking for English Customer Service Representatives (English) to join an innovative logistics project and become part of a passionate, supportive, and customer-focused team.

Your Responsibilities:

  • Handle customer inquiries and provide fast, effective, and tailored solutions.
  • Deliver a high-quality customer experience throughout every interaction.
  • Identify and resolve customer issues with professionalism and efficiency.
  • Work collaboratively within a dynamic team committed to customer satisfaction.

Principales responsabilités

The Profile We’re Looking For:

• You are fluent in English, both written and spoken, French is preferred.
• You have excellent communication and interpersonal skills.
• You are organized, proactive, and solution-oriented.
• You are comfortable working under pressure and able to resolve issues quickly.
• You have at least 12 months of proven professional experience, in any field.

Skills

  • Customer Service
  • English Fluency
  • Problem Solving
  • Communication
  • Interpersonal Skills
  • Logistics
  • CRM

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