Key Account Manager, Dental Technology

Location: Ontario, Canada

Work Arrangement: Field-based with occasional travel to a downtown Toronto office

Department: Sales

Base Salary: $130,000 annually

Incentive Compensation: Up to $80,000, with uncapped earning potential

Target Total Compensation: Up to $210,000+

Travel: Regular travel throughout the assigned Ontario territory, with occasional U.S. travel

The Opportunity

A market-leading dental technology organization is seeking an experienced Key Account Manager to manage and expand relationships with some of its largest and most strategic dental and orthodontic accounts across Ontario.

In this role, you will serve as a trusted advisor to orthodontists, dentists, practice owners, and clinical teams. You will use a consultative sales approach to help customers modernize their practices, improve clinical workflows, adopt digital technologies, and achieve stronger business and patient outcomes.

The successful candidate will bring direct dental or orthodontic sales experience, a strong record of B2B sales performance, and the executive presence required to engage knowledgeable healthcare professionals and business owners.

Key Responsibilities

Strategic Account Management

• Serve as the primary strategic partner for a portfolio of high-value dental and orthodontic accounts.
• Develop and execute detailed account plans based on each customer’s business goals, challenges, clinical workflows, and growth opportunities.
• Build long-term relationships with dentists, orthodontists, practice owners, treatment coordinators, clinical assistants, and other key stakeholders.
• Lead joint business planning activities with internal territory partners to align objectives, track progress, and execute growth initiatives.
• Identify workflow, service, or technology gaps and design account-specific solutions.
• Support the onboarding and development of new high-potential accounts.

Sales and Territory Growth

• Achieve or exceed quarterly and annual revenue, product adoption, and territory performance targets.
• Develop and execute a strategic territory plan based on account potential and market opportunities.
• Grow utilization of clear aligner solutions, digital platforms, scanners, and related services across assigned accounts.
• Use data and analytics to support customer decision-making and identify opportunities for account expansion.
• Articulate financial and operational value through ROI analysis, cash flow discussions, business cases, and profitability considerations.
• Conduct product demonstrations and guide customers through complex purchasing decisions involving high-value technology and capital equipment.

Consultative Customer Engagement

• Use industry insights and consultative selling techniques to help customers modernize and grow their practices.
• Listen to and analyze customer needs, then tailor solutions to deliver a best-in-class experience.
• Educate customers on clinical and digital solutions to build confidence and support successful adoption.
• Engage customers effectively through both in-person and virtual selling environments.
• Navigate complex business and clinical conversations with credibility, professionalism, and executive presence.

Cross-Functional Leadership

• Collaborate with sales, clinical education, marketing, customer service, product development, and other internal teams.
• Coordinate internal resources to deliver a consistent and positive customer experience.
• Support regional meetings, customer events, training programs, and special projects.
• Provide mentorship and coaching to colleagues.
• Assist with regional onboarding and training initiatives as assigned.
• Model a collaborative, accountable, customer-focused approach across teams and departments.

Required Qualifications

• Bachelor’s degree or an equivalent combination of education and professional experience.
• Minimum of six years of relevant sales or industry experience. Candidates with less than six years of experience will not be considered.
• Direct dental and/or orthodontic sales experience.
• Demonstrated success selling to dentists, orthodontists, practice owners, or other knowledgeable healthcare stakeholders.
• Proven track record of achieving or exceeding sales goals and KPI-driven objectives.
• Experience managing customer portfolios, developing strategic account plans, and growing existing business.
• Business and marketing knowledge, including comfort discussing ROI, cash flow, profitability, and P&L considerations.
• Valid driver’s licence.
• Legal entitlement to work in Canada.
• Ability to travel regularly within the assigned territory and occasionally to the United States.

Preferred Qualifications

• Experience selling capital equipment, medical devices, dental scanners, imaging systems, or other high-value solutions.
• Experience managing longer, more complex sales cycles.
• Ability to build business cases and clearly articulate the financial and operational return on technology investments.
• Product demonstration experience.
• Experience using Salesforce.
• Stable career progression with demonstrated success growing strategic accounts.

Compensation and Benefits

The organization offers a highly competitive total rewards package, including:

• Base salary of $130,000 per year
• Incentive plan of up to $80,000, with uncapped earning potential
• Total annual compensation potential of $210,000 or more
• Car allowance
• Comprehensive benefits on the first day of employment
• Pension matching
• Employee stock purchase plan
• Product discounts

Final compensation may vary based on relevant experience, qualifications, territory, and overall fit.

Work Environment

This is a field-based sales position involving significant customer-facing activity throughout Ontario. The successful candidate will spend most of their time meeting with dentists, orthodontists, practice owners, and strategic accounts in person.

The role offers a high degree of autonomy and flexibility in managing customer relationships, territory planning, and daily schedules. Occasional visits to a downtown Toronto office may be required, along with periodic overnight travel and quarterly travel to the United States for training or business meetings.

The work environment is performance-driven, collaborative, and highly focused on measurable outcomes, customer experience, and professional development.

Why Join?

This organization is recognized for investing extensively in employee growth through:

• Structured onboarding
• Comprehensive sales and product training
• A formal peer buddy program
• Ongoing coaching and leadership support
• Clear internal career paths
• Opportunities to advance into business development, national account management, sales leadership, and other sr. commercial positions

Employees have the opportunity to partner with leading dental and orthodontic practices, act as strategic business consultants, and represent widely recognized solutions in the dental technology industry.

Job Type & Location

This is a Permanent position based out of Toronto, ON.

Pay and Benefits

The pay range for this position is $130000.00 - $130000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Workplace Type

This is a hybrid position in Toronto,ON.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.

Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.