Executive Housekeeper

Scope

• Assist the Executive assistant in leading the room section & public area teams.
• Ensure that all details of the Housekeeping related areas are held according to Preferred Standards, including, but not limited to linens, towels, carpet, tile, walls, glass and appliances, and furnishings.
• Must be able to assist the guests with any challenges that arise, in order to create a positive and memorable experience
• Should possess solid understanding of the different operations of the department and carry out effective interdepartmental communication to ensure smooth operations throughout
• Assigns subordinates their duties and inspects work for conformance to prescribed standards of cleanliness
• Prepare reports based on occupancy, departmental costs and manning requirements
• Coordinate with outsource companies with respect to various services obtained
• Carryout any other departmental related task assigned by the Executive Housekeeper/ Asst. Executive Housekeeper

Profile

• A degree or equivalent qualification relating to Hospitality Management is required
• A minimum of 2 years’ experience in similar capacity in a star class hotel would be a distinct advantage
• Should possess excellent verbal and written communication to provide a premium experience to guests
• Must be very organized, detail-oriented and great at multi-tasking
• Ability to deliver high standards of customer service
• Awareness on market and customer information
• A self-driven individual with a ‘Can Do’ attitude
• Ability to work in high pressured environment