Application Engineer

Why work at Watlow?
Would you like to work in the fascinating world of industrial technology? Watlow is a global leader in technology and manufacturing. For over 100 years, we have been dedicated to providing world-class engineering through innovative thermal products and systems that drive our customers' success and improve people's lives around the world.

Our corporate values guide us at all times: Always do the right thing, Learn and improve continuously, Respect everyone, and Lead with service and humility.

At Watlow Mexico, we offer a positive work environment, cutting-edge technology, and excellent professional development opportunities at our three plants located in El Marqués, Querétaro.

At Watlow, team members find challenging opportunities producing high-quality products that will serve leading companies in industries such as semiconductor manufacturing, sustainable energy production, medical equipment and food safety. As the Gas Delivery Applications Engineer, you will often serve as the single point of contact in technical discussion with our customers. A team member in this role is expected to foster lasting customer relationships, responding to new requests, providing timely onsite support. The role requires responsive, concise technical communication to determine customer requirements and translate them into product designs. Mechanical design experience is needed for solid model architecture of heating systems for semiconductor manufacturing equipment. Technical communication with internal team members is required to then manage new opportunities through Watlow’s new product introduction process for prototype, design, manufacturing and logistics. The candidate is expected to operate as a project lead and provide technical leadership.

Working within our constructive culture as the Applications Engineer, you will advance and develop your autonomy, mastery and purpose, through coaching and leadership.

Watlow understands that you can’t do your best work if you don’t have a real understanding of the Watlow business as well as strong relationships with team members from across the organization. At Watlow you will have many opportunities, both formally and informally, to build and maintain the cross-functional knowledge and relationships that you need for a successful and rewarding career.

Your Key Responsibilities
• System architecture through solid model and electrical design
• Interacts with internal and external customers
• Bill of materials, product pricing management and quoting of new opportunities
• Technical communication – Should have customer facing experience
• Specification document generation and review
• Field application assessment and troubleshooting
• Lab testing for product performance and benchmarking
• Remote and/or in-person specification requirements review, including local travel to customer site
• Air travel to Watlow sites for training and on-site meetings as needed
• Air travel to customer sites as needed to support new opportunities or troubleshooting needs
• Drive to organize and document standard work, educate other team members on best known practices and procedures
• Motivation to learn about new products and apply them to applications
• Discipline to integrate processes with Watlow business system
• Experience with lean product development / project management tools
Required Qualifications
• Bachelor’s degree
• Valid VISA
• Good communication skills
• Advanced English level
Desired Qualifications
• Customer face experience

Benefits: The Watlow Total Compensation Plan
Your and your family's health, well-being, and financial stability are a priority for us. The Watlow Total Compensation Plan includes competitive compensation and a range of benefits to enhance your career:
• Salary paid bi-weekly
• Major and minor medical insurance
• Dental insurance
• Vision insurance
• Savings fund (13%)
• Grocery vouchers (10%)
• Vacation days: 1st year - 13 days (Increasing each year according to the law + 1 additional day)
• Vacation bonus (50%)
• End of year bonus: 27 days
• Legal benefits