Telesales Agent
- CelcomDigi
- Subang Jaya, Malaysia
This is a third party contract role.
We are looking for a motivated and results-driven Telesales Agent to join our dynamic team. If you are passionate about sales, have strong communication skills, and thrive in a fast-paced environment, we'd love you have you on board.
You are:
- Confident in cold calling customers.
- Excellent oral, customer service and interpersonal skills.
- Results driven, motivation for sales, persistent and self-motivated to succeed.
- Able to work as a team member and accommodate multiple priorities.
- Be adaptable, able to work on new campaigns and priorities, as they arise.
Responsibilities
- Deliver prepared sales scripts that describe products or services to persuade existing or potential customers to purchase a product or service.
- Explain products, services and prices, answer questions from customers.
- Obtain customer information such as agreed plan / services purchased, payment method, and record into our systems following set processes.
- Comply with procedures, rules and regulations, reporting needed changes.
- Contribute to team effort by accomplishing results as needed.
- Complete tasks and call list assigned.
Requirements
- Minimum education qualification: SPM.
- Experience in sales or telemarketing will be an added advantage.
- Able to communicate in English and Bahasa Malaysia, candidates that can communicate in Mandarin will be an added advantage.
Skills
- Cold Calling
- Customer Service
- Communication
- Persuasion
- Sales
- Adaptability
- Teamwork







