Overview

We are seeking an experienced Data Center Engineer to provide on-site technical support within a mission-critical data center environment. The successful candidate will be responsible for hardware maintenance, diagnostics, break-fix activities, equipment installation, and operational support for enterprise server infrastructure.

This role requires a hands-on engineer with strong server hardware expertise, the ability to work independently in a data center environment, and a commitment to adhering to safety, quality, and service delivery standards.

Responsibilities

Perform corrective maintenance and break-fix support on enterprise server platforms.
Diagnose and resolve hardware-related faults and infrastructure issues.
Install, replace, configure, and test server components and peripherals.
Execute maintenance activities in accordance with documented procedures and operational standards.
Respond to incidents, service requests, and troubleshooting requirements within agreed service levels.
Maintain accurate service records, technical documentation, and asset updates.
Collaborate with remote technical teams, operations teams, and escalation groups to resolve complex issues.
Support equipment moves, adds, changes, and decommissioning activities.
Ensure compliance with data center security, environmental, and safety requirements.
Maintain readiness to provide coverage and knowledge transfer to backfill resources when required. .

Qualifications

Required Technical Skills

Server Hardware Expertise

Strong experience supporting enterprise rack, tower, cloud, and edge server platforms.
Experience performing:

Hardware diagnostics
Component replacement
Firmware-related activities
Corrective maintenance
System recovery procedures

Data Center Experience

Working knowledge of:

Data center operations
Server installation and racking
Cabling best practices
Hardware asset management
Physical infrastructure support

Networking Knowledge

Fundamental understanding of:

Ethernet networking
Switch connectivity
Remote management technologies
Hardware troubleshooting methodologies

Required Qualifications

Previous experience as a Field Service Engineer, Data Center Engineer, Hardware Support Engineer, or similar role.
Experience providing on-site support within enterprise or hyperscale data center environments.
Strong troubleshooting and analytical skills.
Ability to work independently with minimal supervision.
Excellent communication and documentation skills.
Valid authorization to work in Norway.

Preferred Qualifications

Experience supporting enterprise server platforms in large-scale data center environments.
Knowledge of edge, cloud, and high-performance computing infrastructure.
Previous experience supporting mission-critical environments.
Familiarity with remote management and out-of-band administration tools.
Experience working within ITIL-based service delivery models.

Key Competencies

Customer-focused service delivery
Problem solving and analytical thinking
Attention to detail
Time management and prioritization
Team collaboration
Accountability and ownership
Adaptability in fast-paced environments
Good verbal and written communication skills in English and the relevant local language for the operating territory.
Fluent local language (minimum C1 level)

This position offers the opportunity to work in a highly technical, mission-critical data center environment supporting enterprise infrastructure operations.