Collections Specialist with Hungarian

General Information

Position

Collections Specialist with Hungarian

Work arrangement

Full-time

City

Bucharest

Country

Romania

Department

Business Delivery Solutions - Tax & Legal

Team

Finance Operate

Area of interest

Finance

Way of work

Hybrid

Description & Requirements

Who we are looking for

Are you fluent in Hungarian and interested in finance, customer service, or accounts receivable processes?

We are looking for a Collections Specialist to join our international Order-to-Cash (O2C) team, where you will work closely with customers and internal stakeholders to support timely payments, resolve issues, and help maintain strong customer relationships.

Who we are looking for:

• 2–4 years of experience in Finance, Customer Service, Collections, Accounts Receivable, or Order-to-Cash processes.
• Fluent English (C1) and Hungarian (B2+) with strong communication and stakeholder management skills.
• Strong analytical and problem-solving mindset, with the ability to resolve payment issues and prioritize accounts effectively.
• Experience with ERP/AR systems (e.g., SAP, Oracle, NetSuite) and solid Microsoft Excel skills.
• Ability to work independently, manage escalations, and collaborate effectively across cross-functional teams.

Your future role

Join our team as Collections Specialist to independently manage a moderately complex accounts receivable portfolio and serve as a subject matter expert (SME) for collections processes, tools, and escalation handling. This role focuses on accelerating cash flow, reducing delinquency, and protecting customer relationships through advanced analysis, structured root cause identification, and effective cross-functional collaboration. As Collections Specialist with Hungarian you will mentor junior team members, manage escalations, and drive improvements that reduce rework and prevent dispute-driven payment delays.

Your key responsibilities will be:

• Manage communication with Hungarian-speaking customers regarding outstanding invoices and payments
• Follow up on overdue accounts and support timely payment collection
• Investigate payment delays and help resolve customer issues
• Collaborate with Billing, Disputes, Customer Service, and Operations teams
• Maintain accurate records of customer interactions and payment commitments
• Monitor assigned accounts and identify potential risks or issues
• Contribute to continuous process improvements

What we offer

• Working in flexible hybrid model -3 office days and 2 remote days per week;
• Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
• Structured onboarding process and Buddy program for new joiners;
• Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion.

Selection process

Please ensure that your resume is submitted in English as part of your application.

About Deloitte

The Deloitte Central Europe regional delivery capabilities tap into a talent pool of nearly 2500 regional tax advisory specialists and lawyers and over 500 tax, finance, accounting and legal compliance and technology development delivery experts, professionally fluent in over 20 languages, offering a multitude of business solutions services driving value for our firm and our clients.

About the team

The Deloitte CE Business Delivery Solutions operates seamlessly as a center of delivery excellence throughout the Central Europe region. We provide our customers with tax, finance, accounting, and legal business support compliance and reporting service.

Join us now and be a key member of our team!

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