Experienced Specialist - IT II

We are looking for an experienced IT professional to join our End User Devices – Microsoft 365 Product Team as a Digital Adoption Specialist – Microsoft 365 & Copilot.

In this role, you will help colleagues across the organisation get the most value from Microsoft 365 and Copilot, turning technology into smarter and more effective ways of working.

You will work with users, stakeholders and technical teams to identify practical use cases, drive adoption and support change across tools such as Copilot, Teams, Outlook, SharePoint and OneDrive.

This is a hands-on role for someone who combines practical IT/Microsoft 365 knowledge with strong communication and facilitation skills, enjoys helping people embrace new technology and is ready to take ownership of adoption initiatives from idea to execution.

How you will make an impact

As part of the End User Devices – Microsoft 365 Product Team, you will help colleagues across Arla get more value from Microsoft 365 and Copilot. You will combine practical technology knowledge with communication and change skills to turn new tools into simple, useful and sustainable ways of working.

• Understand how colleagues work and turn their needs into practical Microsoft 365 and Copilot use cases
• Drive adoption through onboarding, workshops, hands-on sessions, follow-up and stakeholder engagement
• Create clear and engaging adoption materials, including quick guides, videos, checklists and communication packs
• Build and support a network of champions and super-users across functions and sites
• Use feedback and usage data to identify adoption gaps, measure progress and improve our approach

The role is part of the End User Devices – Microsoft 365 Product Team and is a permanent position. Occasional travel to Arla sites may be required.

What will make you successful

We are looking for someone with solid practical experience in IT, digital workplace, Microsoft 365, user enablement, training or change management. You should be confident working with both business and technical stakeholders and able to explain technology in simple, practical terms.

You will bring

• Practical knowledge of Microsoft 365, particularly Teams, Outlook, SharePoint, OneDrive and Copilot
• Strong communication, facilitation and presentation skills
• The ability to work independently, take ownership and turn ideas into action
• A willingness to learn by researching, testing and asking the right questions
• Confidence using feedback and usage data to understand and improve adoption
• Willingness to travel occasionally to support face-to-face enablement

You will also have the opportunity to strengthen your Microsoft 365 knowledge through relevant Microsoft Learn materials, including preparation for MS-900 Microsoft 365 Fundamentals and AB-900 Microsoft 365 Copilot and Agent Administration Fundamentals. A foundation in change or project management is strongly valued and can be further developed in the role.

Would you like to join us?

If you enjoy helping people work smarter and want to play an active role in shaping how colleagues use Microsoft 365 and Copilot, we would love to hear from you. Please apply as soon as possible, as we review applications on a continuous basis and will close the recruitment process once the right candidate is found.

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.

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