Probation Officer / Probation Officer Bilingual (Probation Division / Child Support)

Posting number: 2026-13398

Department: Burlington Vicinage

Division: Probation Child Support

Job classification: Probation Officer

Posting type: Open

Categories: Investigative, Probation

Summary

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

SALARY: The salary range for this position is $55,943.00 to $95,153.11 for Schedule A, and $55,943.00 to $91,346.99 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater.Judiciary employees hired prior to October 31, 2015, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after October 31, 2015, are considered Schedule B.

The Judiciary offers a strong opportunity for growth.

The New Jersey Judiciary is seeking an individual with strong problem solving, customer service, and interpersonal skills in Probation-Child Support. Under the general direction of the Court Executive 2B (Probation Division Manager) and Court Executive 1b (Assistant Division Manager) and other supervisory personnel, the selected individual will manage a caseload of active child support cases. The selected candidate will use their strong technical competence and reasoning skills to prioritize cases and resolve case issues that deal with emancipations, credits and income withholdings; confer with the Family Division and Welfare staff to resolve complicated issues; generate appropriate and correct financial notes to both the local Finance Division and the State Disbursement Unit; Respond to client inquiries and walk-in customers who may have difficult and challenging issues; appear in Family Court to present cases before a judge or hearing officer to provide information regarding the status of an order, warrant, modification or other issues; Advise judges on case issues; Recommend incarceration of non-compliant noncustodial parents: Collect court-ordered payments; Analyze cases in accordance with existing laws, regulations or professional practices; and perform other related duties.

REMOTE WORK: The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Examples of duties

• Maintain case files in a neat and chronological order, insuring that documentation required by federal guidelines and documentation of case actions is contained in the file.
• Comply with court rules and directives pertaining to the confidentiality of court records and case information especially in cases involving domestic violence issues.
• Utilization of reports to make effective and appropriate referrals for either an Enforcement hearing, Bench Warrant, and/or our employment program to obtain the help needed in order to obtain full time employment. Monitors the data on NJKiDS with appropriate coding and information to provide an accurate case tracking system to insure appropriate case actions are taken in compliance with federal guidelines as the case leaves the Intake unit and is placed on a regular collections caseload.
• Utilization of reports to make effective and appropriate referrals for court enforcement and the issuance of warrants thereby maximizing caseload collections
• Maintain a history of relevant case activity through the use of case notes in the NJKiDS computer system. As well as upload all required document in to the NJKIDS computer system, EDOC page for a complete and accurate case history.
• Monitors the data on NJKiDS with appropriate coding and information to provide an accurate case tracking system to insure appropriate case actions are taken in compliance with federal guidelines.
• Comply with court rules and directives pertaining to the confidentiality of court records and case information especially in cases involving domestic violence issues.
• Advise judges on case issues
• Recommend incarceration of non-compliant non-custodial parents
• Collect court-ordered payments
• Analyze cases in accordance with existing laws, regulations or professional practices
• Inform clients or customers of their rights, entitlements or available services
• Prioritize cases
• Monitor case flow or outcomes
• Respond to attorney, litigant or citizen complaints
• Prepare financial, review or evaluation reports
• Obtain affidavits, evidence or other materials for hearings or trials
• Interpret accounting or financial data
• Complete subpoenas, writs, or other related legal documents
• Provide testimony as an officer of the courts
• Outline (present) cases at hearings or court proceedings

Regular and predictable physical presence at the worksite is an essential function of this position.

Qualifications

Qualifications
A bachelor's degree from an accredited college or university in any area, which includes or is supplemented by 24 credit hours in the behavioral or social sciences.
Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date.
Applicants are required to submit a photocopy of their transcript at the time of application. If selected, an official college or university transcript is required prior to start date.

Lateral Reassignment

Open to employees of the Judiciary who have satisfactorily completed their Working Test Period in the career (classified) service title(s) and have an aggregate of at least one year of permanent service in the career (classified) service title(s) of Probation Officer or Probation Officer Bilingual.

Education Note
Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See https://naces.org/members/).

BICAT Testing
Candidates selected to serve in a bilingual variant title must pass the New Jersey Civil Service Commission Bilingual Communicative Ability Test (BICAT) performance examination or provide proof of having established bilingual proficiency with the New Jersey Civil Service Commission.

Note
Key entry-level professional positions will be filled as they become available in the Criminal, Family and Probation Divisions. Selected candidates may be assigned to any of these divisions.

Veterans Status
Are you a veteran? If so, please indicate this information in your cover letter and/or resume. For information on Veteran's Preference, please visit the NJ Department of Military and Veteran's Affairs website at http://www.state.nj.us/military/veterans/preference.

Supplemental information

Physical Ability: For some positions, applicants must have the ability to perform work which requires climbing and prolonged standing, stretching, bending and reaching to perform the essential duties of the position. For some positions, the selected candidate must be able to frequently lift and carry supplies weighing from 30 to 50 pounds and, occasionally, materials weighing up to 75 pounds, in order to perform essential duties of the position.

Driver's License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.

Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

HOW TO APPLY:

The NJ Judiciary requires all applicants to complete the application process fully and as instructed. All applicants must complete the work experience and education sections and attach any required documents. Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable. Use a separate section to describe each position. Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience. Only applicants that follow the application instructions and submit completed applications will be considered.

The New Jersey Judiciary consists of: the Supreme Court, the Superior Court including the Appellate Division and the Trial Court of the 15 vicinages in New Jersey, the Tax Court and the Municipal Court System. The Administrative Office of the Courts provides technical assistance, operational support, training, research and development, budget and personnel coordination, and development and operation of information systems for the Courts of New Jersey.

The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action
Employer Committed to Ensuring an Open Door to Justice

NeoGov applicant support at 1-877-204-4442 (toll free call)
Monday through Friday, 6:00 AM to 6:00 PM Mountain Time (MT)