Application Developer and Analyst II

Reporting to the Director of Enterprise Applications in ITS, the Applications Developer/Analyst II position is funded by the Community Initiatives Bureau (CIB) and directly supports the activities of CIB to provide services to the residents of Boston. The Applications Developer/Analyst works closely with the Director of CIB and Division Directors within CIB to support and develop multiple systems used for environmental investigation and enforcement, permitting regulated industries, and analysis/reporting of data on the activities of CIB programs and divisions.

DUTIES:

• Develop enterprise-wide applications and business solutions to support the Community Initiatives Bureau’s divisions and programs. Perform multiple application development tasks following industry standard software engineering practices and design control processes.
• Design, implement, and deploy AI-powered solutions — including integrations with large language model (LLM) APIs (e.g., Anthropic Claude, OpenAI, xAI Grok, and Azure AI Foundry) — to automate and enhance CIB and ITS business processes.
• Implement and test new applications, integrations, reports, custom forms and workflows.
• Work closely with all applicable cross-functional teams to fully understand all relevant business requirements, processes, and needs. Conduct systems requirement definition sessions.
• Maintain appropriate coordination and communication with functional owners and users.
• Support the creation, execution and documentation of functional and automated tests necessary to ensure that the delivered product meets requirements.
• Prepare and maintain documentation of developed code and system customizations.
• Apply project management skills for initiatives to improve business processes. Work with Bureaus and programs across BPHC to plan, develop and implement enterprise business solutions.
• Ensure effective communication between non-technical and technical teams. Communicate project status and issues with various project stakeholders.
• Provide training, management, and support for Enterprise applications.
• Keep up to date with industry trends and developments.
• Manage and monitor systems operations and resources to research, resolve, and track problems.
• Respond to and resolve support tickets assigned to the enterprise applications team.
• Maintain professional and technical knowledge by attending educational opportunities.
• Use AI-assisted development tools (e.g., GitHub Copilot) to accelerate coding, testing, and documentation, while applying independent professional judgment to review, validate, and take ownership of any AI-generated output.
• Identify and recommend opportunities to apply AI and automation to CIB/ITS systems and workflows, consistent with BPHC's AI policy and data governance standards.
• Operates independently. Uses independent judgement and discretion to make decisions affecting the department and staff as it relates to unit operations/services and BPHC policy.
• Perform other duties as required.

Qualifications

MINIMUM QUALIFICATIONS:

• BS or MS in Computer Science or directly related field (e.g., Information Technology, Information Science)
• 4 or more years of application development and support.
• Experience implementing and deploying solutions that integrate large language model (LLM) APIs (e.g., Anthropic Claude, OpenAI, xAI Grok, and Azure AI Foundry) preferred.
• Strong analytical skills, with the ability to independently analyze and document findings and recommend solutions.
• Solid experience with data modeling and strong problem-solving skills.
• Experience in developing web applications using Python, VB or C#, ASP.NET, .Net Framework, CSS, Ajax, JQuery, JavaScript and IIS, or modern equivalents (e.g., React, Node.js, or Python-based frameworks).
• Experience using Microsoft Power platform (Power Apps, Power Automate and Power BI) is a plus.
• Experience with SQL, PL/SQL and Relational Database queries.
• Motivated to explore new technologies and learn new skills.
• Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Claude, ChatGPT) and the ability to critically review, test, and validate AI-generated code preferred.
• Able to work independently as well as in a team setting.
• Able to communicate effectively, verbally and in writing, and to interact effectively with internal and external audiences and peers.
• Experience in healthcare, public health or government is a plus.
• Commitment to learning new and emerging technologies.

Mission Statement

The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of anti-racism and advance racial equity and justice through each of our bureaus, programs, and offices.

Additional Information

• City of Boston residency is required; Allston, Back Bay, Bay Village, Beacon Hill, Brighton, Charlestown, Chinatown, Dorchester, Downtown, East Boston, Fenway-Kenmore, Hyde Park, Jamaica Plain, Mattapan, Mid-Dorchester, Mission Hill, North End, Roslindale, Roxbury, South Boston, South End, West End, West Roxbury, Wharf district.
• A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for.
• Certain immunizations will be recommended and/or required prior to commencement of employment duties.
• Any position that requires an advanced degree will be subject to education verification.
• Certain positions at the BPHC may be Grant Funded.
• The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply.
• Certain positions at the BPHC may require Child Protective Service Background verification.
• The advertised shift and schedule are subject to change at the department's discretion.

Shift

35 hours M-F 9a-5p; occasional evenings and weekends as required

Pay Range

$85,000 to $95,000