Chief Operating Officer

About the Role

The COO will own group-wide operations and execution across ActAI businesses, functions and markets. The role is responsible for making sure priorities translate into clear ownership, measurable outcomes and fast execution.

What you will be doing

• Turn group priorities into targets, owners, timelines and operating plans.
• Run operating reviews and identify businesses, teams or projects that are behind plan.
• Solve cross-functional problems across product, technology, operations, people and commercial teams.
• Build processes for planning, performance management, accountability and resource allocation.
• Lead the operating setup of new businesses, markets and teams.
• Improve organisational structures and processes that slow execution.
• Step directly into critical projects when execution or ownership is weak.

What you will need

• Strong track record building and scaling operations in a technology company, startup or high-growth business.
• Experience owning company-wide, multi-market or multi-business execution.
• Strong understanding of business metrics, operating models and organisational design.
• Ability to identify why a business or team is underperforming and implement the fix.
• Highly analytical with strong execution capability.
• Hands-on operating style - comfortable working directly with data, processes and teams.