Business Analyst Intern

Area of Interest: Business Analysis and Consulting

Business Area: International Wealth and Premier Banking

Short Description: Use insight and analysis to solve problems and support better business outcomes

About the business area

International Wealth and Premier Banking supports individuals, families, business owners, investors, and entrepreneurs. It provides products and services that include current accounts, credit cards, personal loans, and mortgages, as well as savings, investments, insurance, and wealth management.

Who you are

You are naturally curious, love solving problems, and want to make a real impact. Whether it’s improving how things work for our customers or enabling people to work better together, you thrive when you are finding smart solutions.
You don’t need to be a business expert yet – we’ll give you the tools and training. What matters is that you’re open-minded and have a passion for customer service.
You could be a great fit if you’re:

• A team player: You enjoy working with different people, asking questions, and getting to the heart of what needs to change.
• Clear and confident: You can communicate complex ideas simply, whether you’re writing it down or presenting it in a meeting.
• Proactive and solutions-orientated: You don’t wait to be told what to do. You spot problems early and bring forward ideas that add value.
• Always learning: You’re curious about how things work and are excited by new tools, methods and perspectives.
• A natural analyst: You enjoy breaking big problems into smaller parts and using logic, data, and creativity to solve them.

What you’ll do

From day one, you’ll work with teams that help HSBC, and its customers operate smarter, faster and better. You’ll apply and build skills that will support the future direction of the bank, in areas such as innovation, gen AI, digital, data, and customer centricity.

Here’s a taste of what you could get involved in:

• Our customer is our number one priority, and you could find yourself supporting teams focused on enhancing customer journeys and our digital banking capabilities.
• You could spend time working with our Products & Propositions teams who ensure the bank has the most appropriate product range, delivers high-quality customer service,
• develops marketing campaigns, and manages complaints effectively.
• You could be working on projects that drive our strategy to excel in mass affluent and wealth market segments, such as our Premier proposition.

What you’ll learn

We’ll kick things off with a week of structured training to get you up to speed. From there, you’ll have a mix of hands-on learning, mentoring, and skills coaching to help you thrive.

You’ll build skills in:

• Business operations: Get hands-on experience at one of the world’s largest banks and learn how big organisations work.
• Stakeholder engagement: Understand how to build strong relationships and communicate effectively at different levels of the business.
• Making an impact: Be part of change that lasts – gain exposure to transformation projects that shape the future of HSBC and have a positive impact for thousands of customers worldwide.

By the end of your internship, you’ll have a clear understanding of the role of a Business Analyst in this area of the bank and where it could take you in your career.

Eligibility Criteria

To be eligible, you must:

• Be available to work full time for 8 weeks commencing July 2027
• Have obtained, or expect to achieve, a minimum GPA of 4.0/5.0 or 3.2/4.0 (or overseas equivalent, as shown on your official university transcript/degree certificate)
• Expected to graduate between September 2027 and July 2028
• Be fluent in both English and Mandarin
• Be legally permitted to work in mainland China for the full duration of the graduate programme and beyond, without requiring HSBC visa sponsorship

We only accept one application per recruitment cycle so please take time to explore our opportunities before applying as we may not be able to transfer your application to other vacancies.

Applications will be reviewed on a rolling basis and we may close this vacancy earlier than the advertised closing date if we receive a high volume of applications. Please apply as soon as possible to be considered.