Content Marketing Associate

You are a strategic thinker passionate about driving solutions in Content Marketing & Web Content Optimization. You have found the right team.

As a Content Marketing & Web Content Optimization Professional within our Content Marketing team, you will be responsible for setting and improving our organizational objectives, and ensuring their consistent accomplishment.

Job Responsibilities

• Create end-to-end product launch materials by partnering with subject matter experts to develop pitchbooks, solution sheets, and email copy.
• Build and maintain product webpages on the client website by drafting audience-specific copy and structuring pages for clarity.
• Optimize webpages for SEO/GEO by applying best practices to improve findability and performance.
• Partner with design/UX and technology teams to publish webpage updates and enhancements.
• Refresh and optimize existing product collateral to reflect product changes and positioning updates.
• Incorporate regulatory/compliance feedback and evolving business priorities into refreshed content and collateral.
• Coordinate global reviews and approvals, including legal/compliance, to ensure content accuracy, consistency, and on-time delivery.
• Manage multiple workstreams simultaneously using strong prioritization and project management to support launches and BAU updates.
• Maintain content quality and brand standards through attention to detail, version control, style guidelines, and accessibility considerations.
• Support content optimization efforts by partnering with analytics and channel owners to understand performance and recommend improvements.
• Build trusted relationships with onshore and global partners through clear communication, proactive updates, early risk flagging, and solutioning.

Required qualifications, capabilities and skills

• Minimum 7 years of experience in content or product marketing within financial services.
• Polished communication skills with global partners.
• Excellent writing and editing skills, with ability to translate complex product details into clear, client-friendly language.
• Demonstrated ability to partner effectively across multiple stakeholders and deliver under tight timelines with strong attention to detail.
• Strong organizational and prioritization skills with ability to manage multiple concurrent deliverables in a fast-paced environment.
• Strong relationship management skills, including comfort engaging with global stakeholders across time zones.
• Proficiency in core productivity tools (PowerPoint, Excel, Word) and comfort working within structured review/approval processes.
• Hands-on experience with web content publishing and content operations tools.
• Experience with workflow/project management tools (Workfront, Monday.com),analytics/optimization tools (Adobe Analytics) and SEO tools (SEMrush or similar)

Preferred qualifications, capabilities and skills

• Familiarity with SEO fundamentals and on-page best practices for web content.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.