Managed Services Fund Accounting Senior Manager

Industry/Sector

Not Applicable

Specialism

Assurance

Management Level

Senior Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Managed Services - Fund Accounting - Senior Manager, you will lead the delivery of outsourced solutions, supporting clients in streamlining operations, reducing costs, and enhancing efficiency. Within our Assurance practice, you will leverage your skills to manage key processes and functions on behalf of clients, focusing on project management, technology, and process optimization to deliver exceptional services.

As a Senior Manager, you will apply your strategic advising skills to influence and guide teams, solving complex problems and driving project success. You will motivate and coach diverse teams, fostering an inclusive environment that contributes to the firm's success. Your role involves crafting clear, impactful messages, applying systems thinking to identify opportunities, and validating outcomes with clients. In this role at PwC Acceleration Center India, you will execute outsourced processes, manage client interactions, and resolve escalations, all while maintaining operational excellence.

Responsibilities

• Leading the execution of outsourced processes, including client and customer interaction, data review, and quality control implementation
• Managing and resolving escalations and queries to maintain service excellence
• Applying systems thinking to identify underlying problems and opportunities within managed services
• Validating outcomes with clients and acting on feedback to enhance service delivery
• Directing teams through complex situations, demonstrating composure and adaptability
• Developing and sustaining diverse and inclusive high-performing teams
• Initiating open and honest coaching conversations to foster team growth
• Crafting and conveying clear, impactful messages that tell a holistic story
• Reviewing and verifying financial documents to validate compliance with quality standards
• Overseeing quality assurance process design and evaluation to optimize service management
• Implementing quality control procedures to maintain data integrity and compliance
• Utilizing analytical thinking to enhance business process outsourcing and service management
• Building and maintaining relationships with stakeholders to support managed service delivery

What You Must Have

• At least a Bachelor's degree
• At least 8+ years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Demonstrating advanced skills in Managed Services delivery
• Excelling in client support and relationship building
• Utilizing analytical thinking for strategic problem-solving
• Leading teams through complex and ambiguous situations
• Innovating processes for operational excellence
• Applying systems thinking to identify opportunities
• Crafting impactful messages that tell a holistic story

Travel Requirements

Not Specified

Job Posting End Date