Learning & Development Manager

Company Description

Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Job Description

• Networking and building relationships with managers, trainers, and colleagues within the resort to better understand and respond to different needs.

• Ensure clear, timely and influential L&D communication is carried out across the hotel

• Representing Raffles Jaipur P&C department on various occasions at internal H&S, HACCP, Green Globe, Sirius, Talent Management, and other meetings.

• Representing Raffles Jaipur L&D Team at external regional L&D Meetings where required.

• Being involved in regional projects identified for L&D Manager input.

• Ensures team standards are consistent in the “Train and Develop Colleagues” Process and “Assess Colleague Competence and Performance” Process

• Conduct departmental training reviews where required.

• Handles the Business Excellence requirements of the resort.

• Monitors the timely tracking and submission of all Performance Reviews and records all training.

• Provide learning opportunities for L&D team members to grow their abilities and unleash their talent and potential.

• Any other duties as may reasonably be requested by the management.

• Ensures that all AccorHotels training tools applicable in the Raffles Jaipur are implemented.

• Manage internal and external learning and development communication.

• Manages and co-ordinates Management Trainees and Interns when applicable.

Qualifications

Minimum 2 Years experience on the same role.