Internal Sales

Company Description

Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.

Job Description

Join our Adelaide City branch on a 12-month maternity leave contract, running through to October 2027.

Rexel is a global leader in electrical wholesale, supporting electricians, contractors and businesses with the products, expertise and service they need to get the job done. We are currently seeking an enthusiastic and customer-focused Internal Sales professional to join our team at our Adelaide CBD branch, right in the heart of the city.

This is a fantastic opportunity for someone looking to build their sales career with a global business, or an experienced internal sales professional seeking a great next step.

A typical day will involve

Reporting to the Branch Manager, you will be the first point of contact for our customers, providing outstanding service and product advice both over the counter and over the phone. Your responsibilities will include:

• Processing customer orders, quotes and enquiries accurately and efficiently
• Providing product knowledge and technical advice to trade and commercial customers
• Building and maintaining strong customer relationships
• Identifying opportunities to upsell and cross-sell products
• Working closely with the warehouse and external sales teams to ensure smooth order fulfilment
• Maintaining accurate records in our internal systems
• Supporting a positive, team-focused branch environment

Qualifications

You are a motivated and personable individual who enjoys working in a fast-paced customer service environment. Ideally, you will bring:

• Previous experience in internal sales, customer service, or a trade/wholesale environment (electrical industry experience highly regarded but not essential)
• Strong communication and interpersonal skills
• A proactive, can-do attitude and willingness to learn
• Good computer literacy and comfort using sales/ordering systems
• The ability to work well within a team

Additional Information

Why join Rexel?

We promise to provide a fun and safe environment to develop your career; help make a difference through charities we support and sustainability initiatives; and offer bonuses and rewards based on great performance.

• Genuine career opportunities
• Access to SkillUp learning platform
• Global business
• Committed to a making a sustainable future possible
• We are passionate about being a genuinely diverse and inclusive business.
• Paid parental leave
• We are proud of our “Women in Rexel” program.
• Chance of global mobility if desired, with more than 1,900 branches across 21 countries.
• We have a ‘top of the range’ rewards and discounts platform called KUDO$
• Wellbeing support program and birthday leave!