Senior Product Owner

Ready to leave a lasting impact on Australia’s health industry?

Join HAMBS, a leading provider of software and information technology solutions to the private health insurance sector for over 30 years. Our dedicated team spans across Adelaide and Sydney, collaborating with over 60% of Australia’s private health funds, empowering them to deliver innovative and competitive services to their valued members. At HAMBS, “work” is a vibrant experience. Our culture is driven by values that define us as United, Good Humans, Brave, and Awesome.

For more information about HAMBS and to explore our current career opportunities, visit: https://jobs.swagapp.com/organisations/hamb-systems

About the Role

We are seeking a Senior Product Owner to join our Adelaide team. In this role, you will work to ensure it is aligned with the product vision and creates value for customers, users and HAMBS. You will act as the customer proxy, working with internal and external stakeholders, to define and prioritise the backlog, coordinate dependencies and oversee delivery.

Responsibilities

• Work with customers, the Enterprise Portfolio Team, Product Team members and other key stakeholders to define and prioritise the backlog, coordinate dependencies with other Product Owners, and communicate decisions.

• Partner with the Enterprise Portfolio Team to inform the product roadmap, and plan the Product Team’s quarterly work.

• Collaborate with the Scrum Master and Product Team to break large initiatives into increment or Sprint goals, features and stories.

• Act as the escalation point for critical incidents associated with the product, providing regular updates on status and resolution in line with service level agreements.

• Work with the Scrum Master to support effective management of incidents and service requests, driving Product Team performance against service level agreements.

• Build trusted and effective relationships with key stakeholders.

• Communicate product updates, decisions and progress regularly through appropriate channels.

• Facilitate open communication, discussion and collaboration between stakeholders.

Qualifications

• Relevant tertiary qualification in Information Technology or Computer Science, or demonstrated relevant experience (essential).

• Agile Product Owner training or certification (desirable).

• Experience in a similar senior role, with demonstrated ownership and management of a product backlog.

• Strong planning, communication and business writing skills, with the ability to translate user and business objectives into implementation-ready detail.

• Experience in leadership roles, with the confidence to make timely, effective and empowered decisions.

• Experience with Agile software delivery practices and principles.

• Understanding and application of Microsoft Office and other programs or applications as required.

• Most importantly, you are Awesome, Brave, and a Good Human

Employee Benefits

• Flexible working options.
• Paid volunteer and wellbeing leave.
• Salary sacrificing and novated lease options.
• Access to an online learning system and world-class internal and external training sessions.
• Internal employee referral program.

As part of the recruitment process, candidates will need to complete satisfactory verification checks, including but not limited to a National Police Clearance Certificate, appropriate rights to work in Australia, and reference checks.

Our HR team and hiring managers kindly request no unsolicited resumes or approaches from recruitment agencies.