About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the Role

MSS Security is seeking professional, reliable and customer-focused Terminal Security Officers to join our team at Hobart International Airport.

This role provides a visible security presence throughout the airport terminal and surrounding precinct, helping maintain a safe, secure and welcoming environment for passengers, staff and visitors.

Duties include:

Conduct security patrols of the terminal, forecourt, aprons, airport roads and car parks.
Monitor and report security, safety and operational concerns.
Respond promptly and professionally to security incidents.
Apply effective verbal de-escalation and conflict resolution techniques when responding to challenging or escalating behaviours.
Engage respectfully with passengers experiencing distress and provide first aid when required.
Maintain accurate security logs, patrol records and incident reports.
Provide a professional and customer-focused security presence throughout the airport.

Ideal candidates will have:

Confidence applying de-escalation techniques and managing challenging behaviour without unnecessarily escalating a situation.
Patience, empathy and the ability to communicate respectfully with vulnerable or distressed people.
Strong communication and customer service skills.
A professional presentation and reliable approach to work.
Previous experience in security, aviation, transport, mental health support or another public-facing operational environment will be highly regarded.
Flexibility to work across a variety of shifts, including weekends and public holidays.

Requirements:

Full Australian working rights.
A current Tasmanian Security Agent Licence.
A current First Aid and CPR Certificate.
Ability to obtain an Aviation Security Identification Card (ASIC).
Ability to undergo a medical assessment, including drug and alcohol testing.

What we offer:

Competitive rates and penalty rates.
Comprehensive training and ongoing development.
Uniform provided.
Opportunities for career progression within MSS Security.
The opportunity to work within a professional airport security environment.

Location: Hobart International Airport, TAS

Master Licence Number: 5784

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.