Retail Supervisor

Company Description

Munich Airport is fast‑paced, international and constantly in motion and our store needs someone who thrives in that environment. As a Retail Supervisor, you keep oversight, support the team and take responsibility with confidence. You’re the person who brings calm, structure and direction in a place where thousands of travelers pass by every day.

What you’ll do as Retail Supervisor

You guide a team of all‑round retail colleagues and make sure daily operations run smoothly. You create schedules, organize workflows, communicate clearly and coach team members so they can perform at their best. Planning ahead, solving issues and switching gears quickly are things you do naturally.

You also take ownership of the store’s presentation. You ensure products are displayed neatly, shelves stay stocked and the environment feels clean, organized and ready for the next traveler. At the same time, you make sure every passenger receives friendly, professional service.

Your role flows between leading, supporting and solving: one moment you’re structuring the day, the next you’re side‑by‑side with the team, keeping everything running smoothly.

What we offer you

• A competitive salary that reflects your responsibility, plus attractive premiums;
• 100% extra pay for Sunday shifts and public holidays;
• Holiday pay and Christmas bonus (each equal to half a month’s salary);
• 26 vacation days per year with a full‑time contract;
• Monthly travel allowance of €63 gross (net with proof of travel);
• Training opportunities to grow your leadership and retail skills;
• Wellbeing support, including access to a psychologist and health webinars;
• Up to 15% staff discount on luxury brands at the airport;
• Exclusive discount codes for holidays, clothing and everyday essentials.

Who are you

• Full‑time availability: early shifts at 05:30 or late shifts until 21:00 fit your lifestyle;
• German and English come naturally, allowing smooth communication with both local and international travelers;
• You bring calm, reliable leadership: you stand beside the Shop Manager and confidently guide the team when required;
• You know retail inside out and understand what helps customers feel supported and well‑served;
• You enjoy working in a dynamic, multicultural environment where teamwork and customer service go hand in hand.

Ready to take the next step?

Join us as a Retail Supervisor and become part of a fast‑moving, international retail team at Munich Airport.

This is Capi

Capi, B&S Retail has more than 45 stores at airports and barracks in Europe, (South) Africa and the Middle East. We offer two leading concepts: Capi, the specialist in electronics, with leading brands such as Apple, JBL, Bose and Philips. The other concept includes multicategory duty-free shops with a varied range of perfumes and cosmetics, liqueurs, travel accessories, regional products and pastry shops. Our unique store concepts offer travelers an inspiring shopping experience.