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Asset Protection Associate

Employment Category

Regular, Part-time

Responsibilities/Skills/Experience Requirements

• Ensures customer care and selling are #1 priority • Practices operation invitation and positive customer interaction by smiling and greeting every customer that comes within working area • Interacts with customers to determine and meet customer needs, provide assistance and support and ensure a positive shopping experience • Understands the store layout, services and locations of merchandise Tours area of responsibility and prioritizes jobs as needed • Effectively demonstrates “Take customer to the merchandise” policy and assists customers as needed • Detects and respond to external theft incidents Is effective in detecting theft potential through external sources • Effective in monitoring internal incidents and reporting to Loss Prevention Lead/Manager and Store Manger • Monitors areas of visible shrink and assists in correcting deficiencies • Assists in reporting and following up on customer accidents and assists to maintain a safe, clean store • Assists in training store associates on proper safety procedures and equipment, loss prevention and shrink control measures/procedures • Completes required inventories and audits at the request of the Store Manager and Loss Prevention Lead/Manager • Works with Loss Prevention Lead/Manager utilizing loss prevention physical monitoring equipment • Utilizes the Loss Prevention Information System and its reports • Maintains a professional appearance and demonstrates a high level of confidentiality on internal integrity opportunities • Accounts for and ships all outbound merchandise, including Genco/Vendor returns accurately and in accordance to Company policy • Ensures all claims are processed and up to date on outbound merchandise deliveries • Performs other duties as assigned • Strong verbal, written and analytical skills • One year retail experience, loss prevention experience or equivalent • Must be able to make appropriate decisions in stressful situations • Must be able to follow written and verbal instructions • Repetitive bending, lifting, stretching and reaching skills • Must be 18 years of age or older

Job Function

Asset Protection/Loss Prevention

Country

United States

Work-In Location

07705: TAMUNING,GU

Location City

Tamuning

Store/Unit

07705

Job Code (LT)

40902: Asset Protection Associate

Work-In Address 1

404 N MARINE CORPS DR (RTE 1)

Work-In City

Tamuning

Work-In State

GU

Work-In Postal Code

96913-4109

EEO/EOE Footer

EEO EMPLOYER

Posting Tags

#KmartRetailStores

CareerBuilder Tag

#CB

Company Brand

Kmart Stores

Additional Compensation Explanation

N/A

Skills

  • Theft Prevention
  • Loss prevention systems
  • Surveillance Monitoring
  • Customer Service
  • Incident Reporting
  • Inventory Auditing
  • Safety Procedures

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