Information Management Officer - Shelter, Land and Site Coordination (SLSC) Sector

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Organizational Context and Scope

Under the overall supervision of the Senior Emergency Coordinator and the direct supervision of the Shelter, Land and Site Coordination (SLSC) Sector Coordinator in Haiti, the Information Management Officer - Shelter, Land and Site Coordination (SLSC) Sector will be responsible for coordinating the implementation of information management functions that support the SLSC Sector Coordinator’s strategic leadership and operational coordination of the SLSC Sector at national and sub-national levels. The role will provide timely, accurate and protection-sensitive data, analysis and information products to inform evidence-based planning, partner coordination, response monitoring, advocacy, accountability and decision-making across the three core functions of the newly merged cluster: shelter, housing, land and property, and settlements/site coordination. In a context marked by recurrent natural hazards, displacement, urban violence, tenure insecurity and constrained access to basic services, the incumbent will strengthen cluster-wide information systems, partner reporting, needs and gap analysis, response tracking and inter-cluster information sharing, supporting a coherent, area-based and protection-centred response aligned with national coordination structures, humanitarian partners, local authorities and affected communities.

1. Provide technical guidance and contribute substantially to the design, implementation and continuous improvement of the SLSC Sector information management strategy, systems and workflows in Haiti, ensuring alignment with the sector’s shelter, land and site coordination mandate and with inter-agency coordination requirements.
2. Support the SLSC Sector Coordinator by producing and maintaining analysis on needs, gaps, partner presence, response coverage, access constraints, site conditions, shelter and settlement priorities, and emerging risks affecting displaced and crisis-affected populations.
3. Develop, harmonize and maintain SLSC partner reporting tools, databases, dashboards, 3W/4W matrices, mapping platforms and information-sharing mechanisms to support coordinated planning, prioritization, monitoring and reporting at national and sub-national levels.
4. Coordinate the collection, consolidation, cleaning, validation, analysis and visualization of SLSC data received from partners, assessments, field coordination structures and other relevant sources, ensuring data quality, consistency, confidentiality and responsible data use.
5. Prepare and disseminate high-quality SLSC information products, including situation snapshots, operational dashboards, gap analyses, maps, partner presence updates, response monitoring reports, briefing notes and inputs for Humanitarian Programme Cycle processes, inter-cluster coordination and donor reporting.
6. Support the development and monitoring of SLSC Sector response plans, priorities, indicators and targets by providing timely information management inputs for needs analysis, strategic planning, operational prioritization, advocacy and resource mobilization.
7. Contribute to SLSC assessments and analysis by supporting the design of methodologies, tools, sampling approaches, data collection plans and analytical frameworks that capture shelter, land, site coordination, displacement, access and settlement-related needs and response gaps.
8. Represent the SLSC Sector in inter-agency information management forums, including the Inter-Cluster Information Management Working Group, and liaise with OCHA, government counterparts, operational partners, other clusters and IOM units to ensure coherent information standards, analysis and reporting.
9. Provide technical guidance, supervision and capacity strengthening to SLSC information management staff, sub-national focal points and partners on reporting requirements, data standards, information management workflows, GIS, analysis and the use of shared platforms and products.
10. Promote the systematic use of GIS, spatial analysis and area-based information to inform site mapping, shelter and settlement prioritization, partner coverage, service accessibility, land-related constraints and geographic targeting of the SLSC response.
11. Contribute to ensuring that SLSC information management products and processes are protection-sensitive, inclusive and accessible, and that they support accountability to affected populations, principled humanitarian action and coordinated decision-making across the response.
12. Identify information gaps, data quality issues and analytical priorities affecting the SLSC response in Haiti, and propose practical solutions, including improved tools, partner guidance, analytical products, assessment approaches and capacity-building measures.
13. Perform such other duties as may be assigned.

Required Qualifications and Experience

Education

• Master’s degree or equivalent or higher in Information Management, Computer Science, Media or Social Sciences, Business Administration or a related field from an accredited academic institution with five years of relevant professional experience; or
• Bachelor’s degree in the above fields with seven years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in humanitarian information management, including the management of information flows, partner reporting, data collection, cleaning, validation, analysis, visualization and production of information products for coordination and decision-making;
• Experience in emergency and recovery humanitarian operations and familiarity with the humanitarian cluster or sector system, preferably including shelter, settlements, site coordination, camp coordination and camp management, housing, land and property, or displacement-related programming;
• Experience developing and maintaining databases, dashboards, GIS products, 3W/4W matrices, response monitoring tools and analytical outputs for humanitarian coordination;
• Experience supporting inter-agency coordination processes, including engagement with clusters or sectors, government counterparts, OCHA, operational partners and technical working groups;
• Experience in advanced data visualization, information design, GIS and production of clear analytical products for strategic and operational audiences;
• Prior work experience with IOM, the UN system, sector system or cluster coordination mechanisms in particular CCCM and/or Shelter/NFI, or the Haiti humanitarian response is an advantage;
• Experience in managing and coaching national staff.

Skills

• Demonstrated understanding of assessment methodologies, needs analysis, response monitoring, indicator tracking and data collection approaches in complex humanitarian settings;
• Demonstrated qualitative and quantitative analysis skills, with the ability to translate complex operational data into clear, actionable information products for SLSC coordination and decision-making;
• Ability to translate SLSC coordination priorities, assessment needs and response monitoring requirements into practical data collection tools, databases, dashboards, maps and analytical briefs;
• Ability to formulate information management standards, partner reporting guidance, standard operating procedures and data quality assurance processes in an inter-agency environment;
• Advanced skills in data visualization, GIS, spatial analysis, information design and presentation of evidence for strategic planning, advocacy and operational coordination;
• Ability to work collaboratively with government counterparts, OCHA, clusters, sectors, SLSC partners and IOM teams, supporting consensus-based coordination and shared analysis; and,
• Ability to provide technical guidance, mentoring and training to information management staff, sub-national focal points and cluster partners.

Languages

IOM’s official languages are English, French and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English and French is required (oral and written).

Working knowledge of another official UN language (Arabic, Chinese, Russian and Spanish) and/or Haitian Creole is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values- all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates link here). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies