Team Member – Transaction Screening – Credit Card – Business Process Management Group
- Kotak Mahindra Bank
- Mumbai, India
- Detection and prevention of fraud on Mobile banking/Net Banking & UPI trxns thereby reduce the financial losses.
- Optimum use of fraud monitoring system/tools
- Monitoring of transactions & alerts online / real time for fraud detection and prevention.
- Out calling the cardholders on real time for confirmation of transactions & blocking the card instantly.
- Preparation of various MIS which includes updating of daily tracker, collation of monthly MIS, Team activity MIS.
- Act on mails send by branches.
Skills Requirement:
- Fresher/Minimum of 1 year of experience in the same role
- Graduate with good academics
- Good communication & interaction skills
- Logical and analytical skills
- Knowledge of MS-Office, preference for excel
Job Description
- Work in shifts for real time transactions monitoring
- Real time out calling on alerted transactions
- Real time Hot-listing of debit card & raising replacement request
- Various MIS preparation- Daily/Weekly/Monthly
- Mail actioning within TAT
- Coordination with various other department
Skills
- Fraud Detection
- Transaction Monitoring
- MS Excel
- Real-Time Alert Handling
- Customer Outbound Calling
- MIS Reporting
- Card Blocking & Replacement
