Lead Assistant Manager

Strong knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments, credit and collections.

• Basics accounting knowledge.

• Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments

• O2C/AR Cycle

• Understanding on Suspense Accounts, Unidentified payments, Aging reporting

• Manage collections on high value portfolios and follow-up onoverdue receivables​

• Execute dunning process and track collection effectiveness​

• Review AR aging and prioritize high-risk accounts​

• Engage with customers to resolve payment delays​

• Recommend account blocks and credit actions​

• Handle queries, raising disputes & driving resolution​

• Support credit hold/release decisions based on risk & monitorcredit exposure​

• Support month-end close reconciliations and collection reporting​

• Ensure adherence to SLAs and collection targets​

• Adhere to client internal control framework and support audits checks​

• Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.

• Providing coaching and feedback to team members to enable them to improve their performance

• Handling Escalation

• Provide inputs on process and system to the team

• Ability to research on the exception item and being responsible to clear the aged items

• Follow-up with Sales & other teams for any pending and unresolved items.

• Good Knowledge in SAP S4

• Assign work to the team members on a daily basis

• Review daily transactions & monitor completion of work

• Qualifications Graduate/Masters in Accounting

• Good accounting knowledge which includes, preparation of JE and AR knowledge(Cash Application, Billing, Disbursement)

• Strong understanding of collections and AR lifecycle​

• Hands-on experience in dunning and recovery processes​

• At least 6-9 years of operational experience

• Basic Excel skills and knowledge of SAP is desired

• Strong numerical skills with an attention to detail

• Good written and Oral communication skills

• Ability to prioritize & multi-task

• Exhibits meticulous attention to detail

• Excellent problem solving & analytical skills