Laundry Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!

As a Laundry Manager, you’re not just overseeing laundry operations – you’re spreading the light and warmth of hospitality by ensuring every guest enjoys the comfort of fresh, clean linens and garments while maintaining the highest standards of quality, efficiency, and service. Here's what you'll do during a typical day:

Here's what you'll do during a typical day:

Lead daily laundry operations

Manage all aspects of the laundry department to ensure efficient processing of hotel linens, uniforms, guest laundry, and other textile items while maintaining quality and productivity standards.

Ensure quality and cleanliness standards

Monitor washing, drying, pressing, and finishing processes to ensure all items meet Hilton standards and guest expectations.

Manage inventory and linen control

Oversee linen distribution, stock levels, and replacement programs to minimize loss, optimize usage, and maintain adequate inventory levels.

Drive operational efficiency

Control departmental expenses, monitor productivity, manage schedules, and ensure effective utilization of equipment, supplies, and labor resources.

Maintain equipment and safety standards

Coordinate with Engineering and external vendors to ensure laundry equipment is properly maintained and operating efficiently while promoting a safe working environment.

Deliver exceptional guest service

Ensure guest laundry requests are handled accurately, efficiently, and within established service timelines to enhance the overall guest experience.

Inspire and develop the team

Lead, coach, and motivate team members by providing training, performance feedback, and development opportunities while fostering a positive and productive workplace culture.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.