Customer Service Representative

Do you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless products that are an integral part of your everyday life possible for over 100 years. From vegan food to resource-efficient buildings to solar cells, we develop sustainable solutions that change the future.

To strengthen our team in Seongnam-si, Gyeonggi-do, we are looking for you as a Customer Service Representative(BC-SD-CS/SEL) (f/m/d)

Job Responsibilities

• Customer order management (Import & Domestic) but mainly Domestic
• Trigger shipment release in a timely manner and coordinate emergency shipments where necessary.
• Work closely with internal business partners like sales team, F&A team, plant team members and also with customers
• Provide order/shipment status to internal business partner
• Trouble shooting and exception management where necessary.
• Monthly sales closing

Qualifications Required

• Bachelor degree
• Minimum three years experience in customer service or sales admin. Experience in chemical industry, B2C business is preferred but B2B is also preferably understood
• Experience in electronics industry would be preferred.
• SAP knowledge is must.
• Understanding about salesforce is preferred.
• International trading knowledge including about FTA is required.
• Proactive attitude to improve work efficiency and cooperation in be-tween partners is required.
• English communications, analytical skills and being able to use MS office are must.

Sustainability is one of WACKER’s corporate goals – also as an employer. We want you to remain productive, healthy and successful long term. That is why we offer, for example, comprehensive health management and a variety of advanced training programs and courses for individual development opportunities, alongside a good work-life balance. Naturally, we also have a fair compensation system and above-average social benefits. After all, social responsibility has a long tradition at WACKER.

Be part of a family. Across all nations.

We are looking forward to your online application at www.wacker.com/careers.
Reference Code: 31617