Procurement Officer

About the Role

We are seeking an organised and detail-focused Procurement Officer to manage end-to-end procurement activities across hardware, software, and services. You will be responsible for sourcing, quoting, ordering, delivery tracking, vendor relationships, stock management, renewals, and procurement documentation.

Working closely with sales, account management, finance, engineering, and project teams, you will ensure procurement is timely, accurate, cost-effective, and aligned with client and business requirements. The role is suited to someone with strong commercial awareness, excellent administration skills, and the ability to manage multiple requests while maintaining a high level of accuracy.

About the Client

You will be working with a leading technology services provider that delivers tailored IT solutions and support to businesses. The organisation places a strong emphasis on customer satisfaction, operational efficiency, and building trusted relationships with technology vendors and clients. Its collaborative approach enables businesses to navigate their technology requirements with confidence.

Ideal Profile

Qualifications & Experience

• Certificate IV or Diploma in Business, Procurement, or Supply Chain is preferred
• Experience managing end-to-end procurement activities, including quoting, purchasing, order management, delivery tracking, and supplier engagement
• Experience within an IT managed service provider, IT reseller, technology distributor, or technology procurement environment is preferred
• Familiarity with IT hardware, software products, and licensing is advantageous
• Strong commercial and financial acumen, including experience reviewing pricing, margins, vendor agreements, and purchasing costs

Systems & Technical Skills

• Intermediate to advanced proficiency with Microsoft 365, particularly Excel, Outlook, Teams, and SharePoint
• Experience using PSA, quoting, and procurement platforms such as Autotask, Datto Commerce, Kaseya Quote Manager, ConnectWise, or similar
• Understanding of IT hardware, software licensing, cloud subscriptions, and warranty processes
• Experience with Microsoft CSP licensing, Microsoft 365 subscriptions, and vendor renewal programs is advantageous

Communication & Organisation

• Excellent written and verbal communication skills
• Strong negotiation and relationship management capabilities
• Ability to engage effectively with vendors, customers, and internal stakeholders
• Highly organised with strong attention to detail
• Strong administrative skills with a commitment to accurate record keeping and documentation
• Ability to manage multiple procurement requests while maintaining accuracy and timeliness

Responsibilities

• Manage the complete procurement lifecycle from sourcing and quoting through to ordering and delivery tracking
• Build and maintain strong relationships with vendors and distributors to secure competitive pricing and reliable service
• Source products, pricing, and availability through distributor and vendor portals
• Prepare accurate quotes for sales and account managers to support client proposals
• Manage quoting and procurement workflows through Autotask and Kaseya Quote Manager
• Monitor stock levels and coordinate just-in-time purchasing where required
• Liaise with the accounts team to support timely supplier invoicing and payments
• Maintain accurate procurement records, purchase orders, and supporting documentation
• Assist with warranty claims and RMA processes through to completion
• Support project teams by ensuring required hardware and software are procured on time
• Manage customer subscription and licensing renewals
• Review purchase orders for accuracy, including products, quantities, pricing, vendor codes, and delivery details
• Track procurement turnaround times and ensure orders are delivered within communicated requirements
• Identify opportunities for cost savings through vendor negotiation, discounts, price matching, and freight optimisation
• Ensure procurement activities are completed in accordance with documented processes and internal workflows
• Maintain procurement documentation, including serial numbers, warranty information, and proof of delivery
• Identify and resolve invoice discrepancies in collaboration with Finance
• Monitor vendor performance and maintain positive supplier relationships
• Work closely with engineers, Technical Account Managers, project managers, sales teams, and other internal stakeholders to minimise procurement-related delays
• Contribute to continuous improvement of procurement processes, accuracy, efficiency, and stakeholder satisfaction

How we take care of our team

💰 Get paid in Australian Dollars
🏥 Medical insurance from day one for you + spouse (or parents if unmarried)
🩺 Generous OPD coverage from doctor visits to all your medical needs
🏡 Home office setup allowance to build your ideal workspace
🌐 Internet allowance to keep you connected
💪 Gym & wellness allowance to stay fit and balanced
🎉 Work hard, play hard – regular team events & engagement activities
🧠 Diji Assist – Mental health & counseling support when you need it
📚 We invest in you – reimbursement for industry certifications
🗣️ Open-door culture – your ideas and feedback always matter
🌍 Flexible work – home or office, wherever you do your best work
🏆 Rewards & recognition that actually recognize you
🥳 Great christmas & financial year-end parties to unwind with your loved ones