Sales Project Manager

ITAB is an international group specialising in retail environments and commercial equipment, partnering with leading retailers to create innovative store solutions across Latvia and international markets. As we continue to grow our customer base and project portfolio, we are looking for a Sales Project Manager in Latvia who can turn customer needs into clear solutions, build long-term partnerships and lead projects from first discussion to successful delivery.

This role is a good fit for someone who enjoys combining consultative sales, project coordination and customer partnership in a practical, international business environment.

What you will do:

• Build and maintain long-term relationships with key retail customers, acting as a trusted partner throughout the project lifecycle.

• Develop and manage sales projects for commercial equipment and retail solutions in Latvia and international markets.

• Identify and develop new business opportunities with existing and potential retail customers, contributing directly to company growth.

• Present customer-focused solutions and guide clients through the project development process.

• Understand customer needs and translate them into clear project scope, timelines, budgets and resource requirements.

• Collaborate with customers and internal teams to align on production schedules and project milestones.

• Keep customers informed throughout the project and communicate practical alternatives when timelines, capacity or technical constraints require adjustments.

• Coordinate project execution with production and cross-functional teams to ensure successful delivery.

• Resolve project challenges quickly and efficiently, maintaining a high level of customer satisfaction.

• Monitor customer payments and support timely settlement of invoices.

• Represent the company at international trade fairs, exhibitions, industry events and customer meetings.

• Follow market trends, competitor activities and customer developments to support future growth opportunities.

Requirements:

To succeed in this role, you should be comfortable developing strategic customer relationships, coordinating project handovers, managing documentation and working closely with both customers and internal teams. You likely bring:

• Experience in sales, account management, project management, business development or customer-facing roles within manufacturing, retail solutions, commercial equipment, technical products or similar industries.

• Understanding of project-based sales processes and customer relationship management.

• Interest in market trends, customer behaviour and competitor activities.

• Strong communication, negotiation and presentation skills.

• Ability to build trust with customers and collaborate effectively with internal stakeholders.

• Confidence in managing multiple projects and priorities simultaneously.

• Ability and willingness to learn and work with ERP, CRM and other business systems.

• Knowledge of retail industry dynamics or experience in a manufacturing environment is an advantage, but not mandatory.

What we offer:

• Opportunity to work with international customers, markets and projects.

• Career development opportunities within an international group, including exposure to international customers, projects and ways of working.

• Hybrid working model with flexibility to work remotely part of the time, including opportunities to work from abroad.

• High level of autonomy and influence in the role.

• Supportive and collaborative team culture.

• Monthly performance bonus linked to achieved KPIs.

• Health and wellness benefits after the probation period.

• Parking space next to the office.

Monthly salary: EUR 2,000 gross base salary plus performance bonus linked to achieved KPIs.

If you are motivated by building trusted partnerships, finding practical solutions and working together to create value for customers, we would be happy to hear from you.