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Parts & Service Manager

  • BAUER Group
  • Casablanca, Morocco
  • MAD 200,000 – MAD 300,000

Bauer

Die BAUER Maschinen GmbH ist weltweit führender Anbieter der gesamten Maschinenpalette für den Spezialtiefbau und bietet seinen Kunden Komplettlösungen aus einer Hand.

Parts & Service Manager (m/f/x)

Stellennummer: req2402

Our growing subsidiary BAUER Equipment Maghreb represents BAUER Maschinen GmbH in the Maghreb countries and is looking for a Parts & Service Manager (m/f/x) for its location in Casablanca, Morocco.

Das erwartet Sie in Ihrer neuen Rolle:

  • Lead and coordinate the daily activities of the service team to ensure high-quality technical support and excellent customer service
  • Liaise with customers, Sales, Logistics and technical support teams to plan, coordinate and monitor service interventions and preventive maintenance activities
  • Promote and develop the sales of spare parts, drilling tools and service solutions, including the preparation of quotations and follow-up of customer enquiries
  • Act as the primary point of contact for after-sales support, ensuring customer satisfaction through the effective resolution of technical issues and complaints
  • Monitor service and parts performance, support inventory planning and ensure all activities are carried out in accordance with BAUER service standards and safety procedures

Damit überzeugen Sie uns:

  • Bachelor's degree or Engineering degree in Mechanical, Electrical, Industrial Engineering or an equivalent technical qualification
  • Professional experience in after-sales service, spare parts sales, technical support or a similar position, ideally within the construction equipment or industrial machinery sector
  • Strong technical understanding of mechanical, hydraulic and electrical systems and the ability to provide effective technical support to customers and service teams
  • Strong leadership, communication and organizational skills, combined with a customer-oriented and commercially driven approach
  • Ability to communicate fluently in Arabic, French and English, both oral and written

Das bieten wir Ihnen:

  • Attractive remuneration package
  • High freedom of decision and design
  • An innovative and motivated team
  • State of the art machinery
  • High quality workwear

Ihr Kontakt:

Alexander Huber, +49(8252)97-1636

Die BAUER Gruppe ist führender Anbieter von Dienstleistungen, Maschinen und Produkten für Boden und Grundwasser und erwirtschaftet mit rund 11.000 Mitarbeitern eine Gesamtkonzernleistung von 1,5 Mrd. Euro.

Die Geschäftstätigkeit des Konzerns ist in drei zukunftsorientierte Segmente aufgeteilt: Bau, Maschinen und Resources.

Skills

  • After-sales Service Management
  • Spare Parts Sales
  • Technical Support
  • Inventory Planning
  • Customer Relationship Management
  • Team Leadership
  • Preventive Maintenance Coordination

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