We are looking for a motivated and hands-on IT Infrastructure & DevOps Trainee who is interested in learning and working with real-world systems, servers, networks, cloud, security, and automation.

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Key Responsibilities

• Provide first-level technical support for hardware, software, operating systems, and network issues.
• Setup, configuration, maintenance, and troubleshooting of workstations, laptops, printers, network devices, and other IT equipment.
• Assist in managing Linux/Ubuntu servers, including users, permissions, services, system resources, and basic troubleshooting.
• Work with infrastructure services such as Apache, Nginx, SSH, DNS, DHCP, MySQL/Postgres, and related technologies.
• Assist with network administration, including TCP/IP, VLANs, routing, firewalls, VPNs, and connectivity troubleshooting.
• Support Git, Docker, CI/CD, Bash, PowerShell, and Python-based automation.
• Gain hands-on exposure to AWS/Azure, Proxmox/VMware/Nutanix, virtual machines, storage, backups, and disaster recovery.
• Monitor infrastructure using tools such as Grafana, Prometheus, Nagios, Zabbix, and Wazuh.
• Assist with system security, patch management, server hardening, endpoint security, and vulnerability remediation.
• Monitor and verify backups and assist with restore and disaster recovery activities.
• Maintain accurate IT documentation, network diagrams, configurations, runbooks, and troubleshooting procedures.
• Support infrastructure, DevOps, cloud, networking, security, and automation projects.
• Collaborate with IT, Infrastructure, DevOps, Security, and Development teams while continuously learning new technologies.

Requirements

• Pursuing or recently completed a Bachelor's degree in IT, Computer Science, Computer Engineering, Networking, Cybersecurity, or a related field.
• Basic understanding of Windows, MacOS, Linux, networking, hardware, and commandline environments.
• Strong troubleshooting and problem-solving mindset.
• Willingness to learn and work hands-on with servers, networks, and infrastructure.
• Good communication, teamwork, and documentation skills.
• Ability to work independently while knowing when to escalate issues.

Preferred Skills

Exposure to Linux Administration, Git/GitHub/GitLab, Docker, CI/CD, Bash, PowerShell, Python, Ansible, Terraform, AWS, Azure, Proxmox, VMware, Grafana, Prometheus, Zabbix, Wazuh, OpenLDAP, Active Directory, Cloudflare, Apache, Nginx, and Databases will be an advantage.

Ideal Candidate

We are looking for someone who is curious, hands-on, self-driven, security-conscious, problemoriented, responsible, and passionate about understanding how IT infrastructure actually works.