Service Manager

We are looking for an enthusiastic Service Manager who thrives in a busy and collaborative environment and is focused on delivering exceptional service to our Green By Nature team. This is a key role within our business and carries a significant amount of responsibility. We seek interest from highly motivated individuals who enjoy a challenge and take pride in delivering a high standard.

You will be based within our Porana, Northcote depot and be part of a team leading Green by Nature New Zealand's nationwide service and maintenance operations, ensuring approximately 3,000 assets across 25 depots are maintained safely, reliably and cost-effectively.

Key Responsibilities:

• Manage daily workshop capacity, workflow, work allocation, workmanship and housekeeping through the Workshop Foreman.
• Lead, coach and develop the Service Administrator, Service Engineer, Workshop Foreman and Mechanics.
• Own execution of planned and preventive maintenance schedules within the fleet standards set by the National Fleet Manager.
• Take operational ownership of R&M contract administration, from quotation through work completion and invoicing.
• Approve R&M quotations within delegated financial limits and escalate exceptions promptly.
• Monitor workshop utilisation, technician productivity, WIP, maintenance compliance and asset availability.
• Ensure workshops and field-service activities comply with the Health and Safety at Work Act 2015, company requirements and relevant technical standards.

About You:

To be successful in this role, you will while owning day-to-day service performance, people leadership and Repair & Maintenance (R&M) administration.

You will ideally have:

• A high level of experience and confidence with Microsoft Office suites, fleet or maintenance systems and service-management software.
• Strong mechanical or engineering background; a relevant trade, engineering or mechanical qualification is desirable.
• Proven experience managing a service, maintenance or workshop function, preferably across multiple sites.
• Safety-led, accountable and consistent in following through on commitments.
• Organised, improvement-focused and comfortable working across a geographically dispersed network.

Why Join Green by Nature?

At Green by Nature, you’ll be part of a team that values innovation, sustainability, collaboration, and excellence. We offer the opportunity to work on exciting, large-scale projects that positively impact communities and sporting environments across the region.

In return, we offer:

• Competitive salary package, annual salary reviews and a $300 annual wellness benefit (after qualifying period)
• Career growth and professional development opportunities with internal and external providers
• A supportive and collaborative team culture across our Trans-Tasman business

About Us:

Green by Nature operates across New Zealand and Australia. We have over 2000+ employees and are committed to a culture of health and safety, excellence and continuous improvement, whilst caring for our people, clients, and communities.

Apply now and help us build exceptional spaces from the ground up!