Senior Messaging Engineer

Responsibilities

• Report to the Messaging Value Stream Agile Master.
• Provide second-line support for SMS, MMS, and SMS Firewall services.
• Review internal and external operational processes in order to optimize repair efficiency.
• Identify improvement opportunities and follow up on the implementation of improvement actions.
• Be ready to lead the repair team squad by managing, steering, and coordinating team activities when required.
• Follow up on network and service availability and quality, performing proactive and reactive maintenance actions.
• Work closely with the Customer Care team to identify and resolve problems reported by customers.
• Perform incident management activities as well as planned works.
• Cooperate with vendors, monitor their performance, and ensure proper service delivery.
• Participate in the implementation of new services and network rollout projects, in collaboration with engineering teams.
• Take part in guard duty services.

Requirements

• 5+ years of experience in telecom, mainly in Messaging, Signaling, or Roaming areas (mobile telecommunications or international carrier telecom).
• Familiarity with Telecom technologies and ITU/ETSI standards.
• Good knowledge of SS7 / SIGTRAN, LTE, GSM call flows, and roaming scenarios.
• Good operational knowledge of Linux.
• Upper-intermediate level of English

Will be an advantage

• Bachelor’s or Master’s degree in Electronics, Telecommunications, IT, or ICT.
• Experience with HTTPS (APIs), MMS, Kibana, or Openmind software.
• Familiarity with DevOps concepts and tools (containers, Ansible, CI/CD, Splunk, Kubernetes, AWS, etc).
• Knowledge of Docker.
• Experience with IT tools and scripting, such as Splunk or Python.

We are offering

• Good compensation package - Competitive € salary plus attractive benefits
• Development opportunities
• Challenging but also very friendly working environment
• And much, much more...

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere