Investment Manager

ABOUT INKOMOKO

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

In 2026, Inkomoko was listed by the Financial Times as the 5th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.

Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.

Inkomoko has 850+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible.
• Improvement: be humble, engage in continuous growth through open & accurate feedback
• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
• We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.

Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

Inkomoko is currently seeking a qualified Investment Manager who will support our team in the coordination of our program activities and work directly with our entrepreneur clients in Chad within our locations.

LOAN PORTFOLIO MANAGEMENT (30%)

• Review and approve loans of loans within the delegated approval limits.
• Ensure loan targets are met while maintaining a healthy portfolio.
• Monitor the performance and quality of the loan portfolio.

CREDIT RISK MANAGEMENT (30%)

• Conduct credit reviews, credit assessment of loans submitted for approval.

• Monitor delinquent accounts and implement recovery strategies

• Ensure compliance with lending policies and regulatory requirements

• Identify and mitigate major credit risks.

CUSTOMER RELATIONSHIP MANAGEMENT (10%)

• Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers,

• Work with the Business Growth Services team to ensure borrower success and monitor the close collaboration of both the BGS and Investment teams for improved customer service delivery.

• Track information about borrowers and communicate effectively with key stakeholders about client status,

• Actively participate as key staff in the Portfolio Review Meetings.

• Maintain a tracking system of borrower payments and contact information,

• Interact with government leaders, the court system, refugees, external partners, other stakeholders when required for informed decisions and better support to our clients.

• Address client complaints related to loans and service delivery.

• Adhere to the various funder requirements including timely and accurate reporting.

• Other duties as assigned by the supervisor.

REPORTING AD COMPLIANCE (10%)

• Review periodic portfolio performance and funder/stakeholder reports to ensure their accuracy and timely submission.
• Maintain compliance with internal policies, regulations and Audit requirements.
• Ensure accurate loan documentation and record keeping.

TEAM AND GROWTH MANAGEMENT (10%)

• Supervising and training Investment Officers staff in all steps of the investment granting cycle including:.
• Set performance targets and monitor its achievement.
• Conduct regular staff training on lending policies and procedures, changes in regulatory requirements and compliance.
• Support employee career development and growth.

INVESTMENT MANAGEMENT SYSTEM (10%)

• Review the reports done by the reconciliation team on both disbursements and loan repayments.
• Maintain and demonstrate proficiency with investment software applications.
• Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
• Manage user security access
• Ensure proper segregation of duties, develop and maintain work flows for all stages of investment.
• Advise the Management team how to automate key lending processes.
• Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
• Ensure lending team is provided with updates and procedural changes
• Participates in the review and recommendations of operational systems and procedures.
• Other duties as assigned by the supervisor.

Requirements

WHO WE ARE LOOKING FOR;

Successful candidates will be passionate about the power of entrepreneurship to improve lives and communities.They will embody Inkomoko’s values of being aligned to our purposes, solutions-oriented, and willing to put in the time and effort to reach exceptional outcomes.

• University degree in Finance or another related field

• 10+ years of work experience in the relevant or applicable field

• Must speak fluent English,French & local Arabic. Knowledge of other local languages will be an added advantage

• Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred

• Experience in lending, group savings is strongly preferred

• Experience in lending products development is a MUST

• Experience in managing investment staff

• Experience providing business advice to entrepreneurs and dealing with customers/debt

• Prior experience in using Investment management system software

• Experience in partnerships management is STRONGLY preferred

• Experience in managing difficult clients and reaching positive outcomes

• Very strong attention to details and good follow-through,

• Comfort with the civil court system, collateral registration and previous experience in litigation is preferred

• Unrelenting perseverance, personal integrity, and critical thinking skills.

• Hold the ONAPE job seeker card

Benefits

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Meaningful work that directly contributes to sustainable livelihoods and job creation across East and Central Africa.
• Competitive salary, and potential Performance-based bonus
• Incredible company culture, with opportunities for learning and growth
• Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
• A dynamic and entrepreneurial team environment committed to innovation and social impact
• Health insurance for self and family
• Staff savings and provident fund, negotiated bank rates for long-term employees
• Generous annual leave, parental leave, and sabbatical options.

TO APPLY

If you’re excited about this role, please submit your CV, and tell us why you are the right fit for this opportunity.

APPLICAION DEADLINE: Apply before 15 September 2026.

Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.