Client Services Specialist

Discovery Life Sciences (Discovery) is a leading provider of highly characterized human biospecimens and cellular starting materials to advance cell and gene therapy and precision medicine programs for cancer, infectious disease, and other complex conditions. We routinely manage hundreds of studies and expertly test thousands of biospecimens simultaneously. Leading biopharma, diagnostic and academic institutions trust us to quickly deliver high-quality biospecimens and reliable, reproducible biomarker data, so they can outpace their competition and push the leading edge of innovation using our Science at your Service TM business model.

Position Summary

The Receptionist / Office Assistant provides professional front-desk support and day-to-day administrative support for the office. The role involves interacting with visitors, couriers, vendors, and employees while helping keep the office organized and running smoothly.

Key Responsibilities

• Welcome visitors, guests, and vendors and notify the appropriate employees of their arrival.
• Answer incoming telephone calls and redirect them to the appropriate employees or departments.
• Receive and distribute courier deliveries, parcels, mail, invoices, documents, and other correspondence.
• Coordinate outgoing courier shipments when required.
• Support internal distribution of documents between employees and departments.
• Order and monitor stocks of stationery, office supplies, coffee, tea, water, hygiene products, household supplies, and other office consumables.
• Coordinate with office suppliers and service providers.
• Monitor cleanliness and general order in the office, kitchens, meeting rooms, and common areas and coordinate with the office cleaner when needed.
• Ensure that kitchens, meeting rooms, and common areas are appropriately stocked and organized.
• Prepare meeting rooms for internal or external meetings when required.
• Perform basic administrative tasks, including printing, scanning, copying, filing, and document preparation.
• Report office maintenance issues and assist with coordination of repairs or service visits.
• Provide general administrative support to employees and departments as needed.
• Handle confidential or business-sensitive information with appropriate discretion.

Qualifications and Skills

• Previous experience in a receptionist, office assistant, or similar administrative role is preferred.
• Good organizational and communication skills.
• Professional, courteous, reliable, and detail-oriented approach.
• Ability to organize routine tasks independently and manage priorities.
• Working knowledge of Outlook, Word, and basic Excel.
• Fluency in Ukrainian; English language skills are an advantage.

Key Competencies

Organization, reliability, service orientation, communication, attention to detail, responsiveness, and teamwork.