Quality Assurance and Control Officer

• Develop, implement and monitor quality assurance and control procedures.
• Conduct regular inspections and quality checks across operations.
• Ensure products and services meet company standards and regulatory requirements.
• Identify quality issues and recommend corrective and preventive actions.
• Maintain accurate quality records, reports and documentation.
• Conduct regular audits and follow up on identified non-conformities.
• Work closely with operational teams to improve quality standards.
• Monitor hygiene, food safety and health & safety standards where applicable.
• Train and guide staff on quality standards and procedures.
• Prepare regular quality assurance reports for management.

Requirements

• Bachelor’s degree in Quality Management, Food Science, Hospitality Management, or a related field.
• At least 2 years’ relevant experience in quality assurance/control, preferably in hospitality, food service, manufacturing or a related industry.
• Good knowledge of quality management systems, hygiene and food safety standards.
• Strong attention to detail and problem-solving skills.
• Good communication, reporting and analytical skills.
• Ability to work independently and conduct inspections objectively.