Information Technology Supervisor 3

Organization

Lottery Commission

Agency Contact Name and Information: Ohio Lottery Commission Office of Human Resources: careers@lottery.ohio.gov

Unposting Date

Sep 12, 2026, 3:59:00 AM

Work Location

Glenwillow Facility

30310 Emerald Valley Parkway Suite 500

Glenwillow 44139

Primary Location

United States of America-OHIO-Cuyahoga County-Glenwillow

Compensation: $48.93/hour

Schedule

Full-time

Work Hours: Monday-Friday; 8:00am-5:00pm

Classified Indicator: Classified

Union: Exempt from Union

Primary Job Skill

Information Technology

Technical Skills: Computer Literacy, Testing Procedures, Management, Project Management, Software development/implementation

Professional Skills: Adaptability, Critical Thinking, Innovation, Leading Others, Motivating Others

Primary Technology: Not Applicable

Agency Overview

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio’s students and communities through gaming innovation.

We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

Click here to visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube!

If you are ready to play…Come join us!

Job Description

You are required to submit your resume as an attachment with your online employment application.

What You'll Do:

We are looking for an experienced Information Technology Supervisor to lead our Gaming Systems/UAT team in analyzing and acceptance testing of all gaming vendor software and all Ohio Lottery Commission internal and external software modifications related to the central gaming system vendor.

In this hands-on leadership role, you will supervise a team of Business Process Analysts, manage user acceptance testing and serve as the primary contact with the central gaming vendor. You will combine technical expertise with strong people leadership to drive team performance, foster collaboration, and deliver business value. Key responsibilities include but are not limited to:

• Lead, mentor, and supervise a team of Business Process Analysts
• Manage the analysis and acceptance testing of all gaming vendor software and all Ohio Lottery Commission internal and external software modifications related to the central gaming system, prior to production installation
• Manage the gathering, creation and coordination of technical and business requirements related to gaming vendor software and Ohio Lottery Commission internal and external software modifications related to the central gaming system
• Oversee, assign and prioritize work for analyzing and testing of all new and modified applications of the central gaming vendor.
• Review program and system documentation and test results
• Manage the creation of detailed acceptance testing scripts required for acceptance testing of gaming vendor software and OLC internal software related to the central gaming system.
• Review and/or develop gaming vendor system and OLC system test data and procedures and oversee and monitor system test results
• Serve as primary contact with the gaming vendor for daily operations and issues including maintaining open lines of communication, notifying the gaming vendor of issues, receiving and resolving central gaming issues, providing daily operational updates to the vendor, etc.
• Enforce unit standards, policies and procedures
• Conduct performance reviews, career development planning, and technical training for the team
• Perform other duties and work on special projects

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

7 1/2 years (90 months) experience commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 12 months experience in performing project management functions as defined in series purpose.

-Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, Cobol, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; additional 5 1/2 years (66 months) experience commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 12 months experience in performing project management functions as defined in series purpose.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Information Technology, Computer Literacy, Management, Project Management, Software Development/Implementation, Testing Procedures, Adaptability, Critical Thinking, Innovation, Motivating Others, Leading Others

Supplemental Information

EXTERNAL APPLICANTS INVITED

UNUSUAL WORKING CONDITIONS: Work involves operations of computer terminal for long periods of time; may be required to be on-call 24 hours per day, 7 days per week.

NOTE:

You are required to submit your resume as an attachment with your online employment application.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Start date immediately.

This position is exempt (ineligible for overtime) from the Fair Labor Standards Act.

The applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. If an interview is offered, supporting documentation/paperwork (e.g., college transcripts, DD Form 214 for veterans, copy of pertinent license or certifications, etc.) will be required at the time of the interview.

New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.

Internal and external applicants please submit ADM-4268 (Civil Service Application) to the Ohio Lottery, Office of Human Resources, no later than 11:59PM of the posting deadline date listed. Applications received after 11:59PM on the designated deadline date will not be considered. Applications must be submitted online at http://careers.ohio.gov/. Paper applications will not be accepted or considered. All questions concerning employment opportunities with the Ohio Lottery should be directed to the Ohio Lottery, Office of Human Resources at careers@lottery.ohio.gov. You may also call the TDD number at 1-800-750-0750 (toll free). The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services. NOTE: Those who are contacted for an interview should inform the Ohio Lottery Office of Human Resources as soon as possible if, as a result of a disability, they will need an accommodation to participate in any phase of the interview process. Such notice will not affect your eligibility to apply for this position.

BACKGROUND INFORMATION

CONVICTION OF A FELONY, OR A MISDEMEANOR OF THE FIRST, SECOND OR THIRD DEGREE, WHICH INVOLVED GAMBLING, FRAUD OR MISREPRESENTATION, THEFT, OR ANY CRIME OF MORAL TURPITUDE, PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT ALREADY BEEN SEALED. ORC 3770.021

EMPLOYMENT CONTINGENT UPON SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK AS REQUIRED BY SECTION 3770.02(D) OF THE OHIO REVISED CODE.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.