Head, Liability Products

Job Summary

• As Head of Liability Products, he/she is responsible for leading the Retail Banking's deposit products, transaction capabilities and payment services strategy. This role drives deposit growth, payment revenue, liquidity, operational efficiency, regulatory compliance and product profitability across the retail segments.
• The overall scope of work under the purview of this role encompasses savings and current accounts, fixed deposits, payment rails, transfers, merchant payments, digital wallets and potential partnership with payment network and fintechs.
• Main responsibilities will cover strategy and business leadership, product management, deposit growth and portfolio management. Drive sustainable growth and business efficiency delivered through effective sale & marketing campaigns & management, digital transformation and business partnership and collaboration with internal and external stakeholders.
• Apart from business and customer growth, the role will also require the individual to spearhead, promote and develop strong compliance culture over risk, regulatory and governance.
• Own the business profit & loss for deposits and payments solution (where applicable). This will include strategy papers, management reports and strategic business reviews and meeting management KPIs.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal

• Operations / Credit / Legal & Compliance / Branch / Sales / Marketing / IT and other related functions
• Team members

External

• Business Alliances

Requirements

• Degree and relevant certifications and accreditations in domain areas of expertise and industry regulations.
• At least 8 to 10 years in relevant areas with senior leadership experience managing teams and P&L responsibility.
• Strong experience in deposits, payments transaction banking, digital banking and product management.
• Strong in stakeholder management, working closely with Sales, Treasury, branch and digital channels, operations, IT, risk and compliance.
• Strong team leadership and able to lead and mentor product, payment and business management teams. Ability to create a high-performance and innovation-driven culture is critical to success in this role.
• Strong communication and change management skills. Able to present business performance and articulate key initiative, projects and issues to executive leadership committees.
• Preferably with cross experience in different organizations in different capacities and roles and having strong technical knowledge including deep understanding of products, regulations and concepts and network connectivity with digital operating platforms as well as the financial ecosystems.
• Proven track record with excellent business achievement in deposit balance growth, healthy CASA ratio, payment transaction growth and fee income generation, digital adoption rates and quick time-to-market for new products and services related to deposits and payments.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.