Customer Service Representative

Company Description

Arvato is an innovative and globally leading 3PL service provider in the field of supply chain management and e-commerce. With 20,000 team members at more than 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity - a place where you can grow, contribute your ideas and make a difference. Be part of a team that supports critical IT infrastructure and enables reliable data centre operations. Because working at Arvato means: Together, we’re on it.

Job Description

As Team Lead Data Centre (m/f/d), you will coordinate a team of Data Centre Associates and provide guidance and support on technical, operational, and organizational topics. With your technical background and problem-solving mindset, you will help the team drive operational excellence. Are you on it?

• Coordinate and support the team in day-to-day data centre operations
• Manage the provision, movement and availability of materials, hardware and infrastructure components required for technical activities
• Support installation, cabling, rack integration and hardware deployment activities within critical IT infrastructure environments
• Ensure compliance with safety, quality, operational and service-level standards
• Act as the first point of contact for operational topics, incident escalations and continuous process improvements
• Collaborate closely with customers, suppliers and internal technical stakeholders
• Support technical documentation, reporting, inventory management and asset tracking activities

Qualifications

• Experience in logistics, technical operations management, warehouse operations or a data centre environment
• Ideally, first experience in functional leadership or team coordination
• Very good technical understanding
• Very good written and spoken German and English skills
• High service orientation, sense of responsibility and hands-on mentality
• Willingness to work in shifts

Additional Information

The minimum salary for this position is €3,200.00 gross per month. Depending on qualifications and professional experience, we are willing to offer a higher salary.

• Shared growth & development: Join us with room to grow. Whether you want to deepen your expertise or take the next step in your leadership career, we provide opportunities for continuous development.
• Digital & innovative environment: You can look forward to digitalized and largely automated processes as well as modern tools; you will work in an environment where new ideas are welcome and the status quo is regularly challenged.
• Team culture & informal communication: We live an open first-name culture, short decision-making paths and trusting collaboration; mutual feedback, appreciation and a “Act we not me” mindset are part of who we are.

We welcome applications from people who contribute to the diversity of our company. For us, diversity particularly includes cultural or social background, religion, age, disability, gender and sexual identity.

We want to make the application process as easy as possible for you: Please focus on providing a meaningful CV; a detailed cover letter is not required. We kindly ask for your understanding that we can only accept your application via our online application portal.

Do you have any questions? Feel free to contact us!

Andrea Klinger | HR-Management | Tel.: +43 676 840 906 508 | E-Mail: recruiting_austria@arvato.com

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